Clients cannot login - uerror

I try to login to clients side today and is not possible, I receive uerror.

The problem exist with two client who have Locked the file system, the other customers can login.

I want to edit the htaccess but is not possible because File system is locked.

I have try to change password with but I receive the same error.

Thanks

Hello

The file locking (If it was done from the user panel), should not affect the login, make sure that /home/USER/tmp/ is not locked

You can also receive this error, when the account has reached its maximum quota

Users haven't reach the quota.

How to check if /home/USER/tmp/ is locked?
I try to create a folde in /home/USER/tmp/ and I receive access denied error.

There any way to unlock file system as root ?

chattr -R +i /home/USER/public_html without success.

Thanks

Code: [Select]

chattr -R +i /home/USER/


(...)
How to check if /home/USER/tmp/ is locked?
(...)

To just check if you have your files locked, issue the following command:

Code: [Select]

# lsattr /home/USER/tmp/
Regards,
Netino