Author Topic: the indicator in the disk usage menu is full, even though it's not  (Read 871 times)

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regards,
I found several customer accounts experiencing full quota notifications, but actually the files are still small. and unsynchronized reading of files in the Disk Usage menu

because the quota indicator is full, the website cannot upload files. even though there should still be a lot of disk quotas
**G translate

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Re: the indicator in the disk usage menu is full, even though it's not
« Reply #1 on: January 17, 2022, 04:28:37 PM »
The difference may be due to the space occupied by your emails, which are not inside the user's folder.

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Re: the indicator in the disk usage menu is full, even though it's not
« Reply #2 on: January 17, 2022, 04:39:00 PM »
The difference may be due to the space occupied by your emails, which are not inside the user's folder.
Thank You,
There are no emails in this account.

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Re: the indicator in the disk usage menu is full, even though it's not
« Reply #3 on: January 17, 2022, 04:41:17 PM »
Please fill out a support ticket (Free) and mention this forum thread, attention Josen, don't forget to add your server credentials

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Re: the indicator in the disk usage menu is full, even though it's not
« Reply #4 on: January 17, 2022, 04:50:10 PM »
thank you,
I have sent a ticket