Author Topic: Roundcube login redirects to blank page  (Read 6651 times)

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Roundcube login redirects to blank page
« on: May 15, 2020, 11:33:08 AM »
Hello,
I have many CWP PRO licences where at EVERY CWP installation I am facing the following problem:

When trying to login to my-IP:2031/roundcube/ then after click on Login I get a blank page and redirect to my-IP:2031/roundcube/?_task=login again.

Please advise.
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Re: Roundcube login redirects to blank page
« Reply #1 on: May 15, 2020, 11:41:43 AM »
tail -n 50 /usr/local/cwpsrv/logs/error_log
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Re: Roundcube login redirects to blank page
« Reply #2 on: May 15, 2020, 03:20:12 PM »
The latest include:
Code: [Select]
2020/05/15 11:17:28 [info] 3977#0: *11934 client 127.0.0.1 closed keepalive connection
2020/05/15 11:17:28 [notice] 3978#0: *11936 "^/v1/([^/]+)/?$" matches "/v1/notificationcenter/", client: 127.0.0.1, server: localhost, request: "POST /v1/notificationcenter/ HTTP/1.1", host: "127.0.0.1:2302"
2020/05/15 11:17:28 [notice] 3978#0: *11936 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/notificationcenter/ HTTP/1.1", host: "127.0.0.1:2302"
2020/05/15 11:17:28 [info] 3978#0: *11936 client 127.0.0.1 closed keepalive connection
2020/05/15 11:17:28 [error] 3978#0: *11863 FastCGI sent in stderr: "PHP message: PHP Notice:  Undefined variable: data in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined variable: userposible in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: view_band_graph in /usr/local/cwpsrv/var/services/user_files/modules/preferences/index.php on line 0
PHP message: PHP Notice:  Undefined index: view_band_graph in /usr/local/cwpsrv/var/services/user_files/modules/preferences/index.php on line 0
PHP message: PHP Notice:  Undefined index: sessionip in /usr/local/cwpsrv/var/services/users/index.php on line 0" while reading response header from upstream, client: 5.55.42.31, server: localhost, request: "GET /cwp_84c8737d5a1d27cc/trvlaskm/? HTTP/1.1", upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/trvlaskm.sock:", host: "185.244.129.210:2083", referrer: "https://185.244.129.210:2083/cwp_84c8737d5a1d27cc/trvlaskm/"
2020/05/15 11:17:41 [error] 3978#0: *11956 open() "/usr/local/cwpsrv/htdocs/admin/favicon.ico" failed (2: No such file or directory), client: 5.55.42.31, server: localhost, request: "GET /favicon.ico HTTP/1.1", host: "185.244.129.210:2031"

(thanks)
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Re: Roundcube login redirects to blank page
« Reply #3 on: May 15, 2020, 03:22:27 PM »
Nothing there.  use the -n 50, and hit the roundcube loging just before grabbing the log.
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Re: Roundcube login redirects to blank page
« Reply #4 on: May 16, 2020, 05:51:00 AM »
I tried to loggin to Roundcube, but blank screen after that. Then I copied the log.

Roundcube does not even login.
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Re: Roundcube login redirects to blank page
« Reply #5 on: May 16, 2020, 06:52:14 AM »
what happens when you use port 2095?
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Re: Roundcube login redirects to blank page
« Reply #6 on: March 07, 2023, 04:37:26 PM »
Wondering if you're still willing to share your thoughts on port 2095.  I now have this situation with webmail/roundcube screen coming up blank.  Connecting to port 2095 also comes up blank.  As a test, I temporarily disabled the firewall and the page is still blank.  Thoughts?

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Re: Roundcube login redirects to blank page
« Reply #7 on: March 09, 2023, 07:54:09 AM »
Problem solved after anything is updated in CWP. Thanks!
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Re: Roundcube login redirects to blank page
« Reply #8 on: March 09, 2023, 09:01:58 AM »
Good to hear! rcshaff's advice is (as always), spot on. Try :2096 (HTTPS), :2095 (HTTP), disable the firewall or specifically whitelist your IP address, disable any ad blockers or privacy tracking plugins in your web browser, try Private Browsing mode, try another web browser, use a VPN -- all these are basic steps if you have connection issues with any of CWP's HTTP/HTTPS-accessible services.

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Re: Roundcube login redirects to blank page
« Reply #9 on: March 09, 2023, 01:24:13 PM »
Thanks.
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