Author Topic: CWP to CWP mailbox migration issue  (Read 556 times)

0 Members and 1 Guest are viewing this topic.

Offline
*
CWP to CWP mailbox migration issue
« on: October 17, 2022, 08:06:59 AM »
Hello

I migrated some accounts from one server to another but even if the mailbox was transferred and everything worked normally there is a critical issue.
1. The mailbox folders from the accounts are not recreated.
2. At the same time the contacts of all the mailboxes are lost and not migrated.

I tried to delete the migration and started again but i just had the same result.
You need a reliable hosting company for your website or your eshop?
Need a cheap, reliable, fast and secure hosting?
You want fast support and action to every technical issue?
Freespirits is here for you :) - Don't look any further!

Offline
***
Re: CWP to CWP mailbox migration issue
« Reply #1 on: October 17, 2022, 09:19:21 AM »
try backup
then restore


i have already test backup2 (beta) it work... sql public and email

Offline
*
Re: CWP to CWP mailbox migration issue
« Reply #2 on: October 28, 2022, 03:22:07 PM »
Thank you PakPos :)

According the above issue using the CWP to CWP migration the problem appears when the owner of the account uses an older appearance of the roundcube.
All the users that where using the new white style had no issues.

About the contacts the solution was to export  contacts from each mailbox and insert to other as those seems like they are not migrated.
On the other hand PakPos solution is working for sure :).
You need a reliable hosting company for your website or your eshop?
Need a cheap, reliable, fast and secure hosting?
You want fast support and action to every technical issue?
Freespirits is here for you :) - Don't look any further!

Offline
***
Re: CWP to CWP mailbox migration issue
« Reply #3 on: October 29, 2022, 01:32:42 AM »
Thank you PakPos :)

According the above issue using the CWP to CWP migration the problem appears when the owner of the account uses an older appearance of the roundcube.
All the users that where using the new white style had no issues.

About the contacts the solution was to export  contacts from each mailbox and insert to other as those seems like they are not migrated.
On the other hand PakPos solution is working for sure :) .


hello freespirit....
thankyou for your info about the roundcube. i will note that, and i will tell all my future customer to set default/new roundcube layout


hmm roundcube layout....
can we push the layout from cwp root ? and delete the old one ?