Author Topic: Disk Quota Exceeded???  (Read 967 times)

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Disk Quota Exceeded???
« on: March 31, 2023, 01:51:33 AM »
I keep getting disk quota exceeded and it is not even close as it's set to unlimited.

My server has 1TB hdd space so I am not out of space:

Filesystem      Size  Used Avail Use% Mounted on
devtmpfs        3.9G     0  3.9G   0% /dev
tmpfs           3.9G     0  3.9G   0% /dev/shm
tmpfs           3.9G  387M  3.5G  10% /run
tmpfs           3.9G     0  3.9G   0% /sys/fs/cgroup
/dev/vda1       984G  353G  582G  38% /
tmpfs           783M     0  783M   0% /run/user/0
tmpfs           783M     0  783M   0% /run/user/1017

The users account is not over any quota:

nancjo    --    950M  51200M  51200M          25000 25000 25000

But when I try to ftp wordpress 6.2 up to the account I get the following error:

[R] STOR wp-db.php
[R] 553 Can't open that file: Disk quota exceeded
[R] Transfer Failed: wp-db.php
[R] MLST wp-diff.php
[R] 550 Can't check for file existence
[R] PASV
[R] 227 Entering Passive Mode (xxxxxxxxxxx)
[R] Opening data connection IP: xxxxxxxxxx PORT: xxxx
[R] STOR wp-diff.php
[R] 553 Can't open that file: Disk quota exceeded
[R] Transfer Failed: wp-diff.php
[R] CWD /public_html
[R] 250 OK. Current directory is /public_html
[R] PWD
[R] 257 "/public_html" is your current location
Transfer queue completed
Transferred 0 Files (0 bytes) in 25 seconds (0.0 KB/s)
20 Files Failed
3 Folders Failed

I have even tried uploading the files via cwp file manager and 2 different ftp clients for windows (flashfxp and filezilla). Any help would be appreciated.

BrentD
« Last Edit: March 31, 2023, 01:53:04 AM by ZothNET »

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Re: Disk Quota Exceeded???
« Reply #1 on: April 01, 2023, 03:01:40 AM »
Can you try uploading with a regular system user, created outside of CWP? (I usually keep a sudo user in my back pocket...)

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Re: Disk Quota Exceeded???
« Reply #2 on: April 01, 2023, 05:43:54 AM »
Can you try uploading with a regular system user, created outside of CWP? (I usually keep a sudo user in my back pocket...)

All the other accounts on the server are uploading fine, it's only this one account that has an issue.

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Re: Disk Quota Exceeded???
« Reply #3 on: April 01, 2023, 09:58:49 PM »
Can you create a Package with higher limits / preferably unlimited and try assigning that package to the user? Or try making the troublesome user a Reseller (less desirable, I'm sure)?

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Re: Disk Quota Exceeded???
« Reply #4 on: April 02, 2023, 02:33:58 AM »
Can you create a Package with higher limits / preferably unlimited and try assigning that package to the user? Or try making the troublesome user a Reseller (less desirable, I'm sure)?

Same eror: nancjo    -+    950M  51200M  51200M          25002 25000 25000  6days

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Re: Disk Quota Exceeded???
« Reply #5 on: April 03, 2023, 06:53:28 PM »
Created a whole new account, copied files over for her website using backuply restore and I am still getting the same issue with a fresh new account so I have determined it HAS to be CWP causing this issue. I cannot afford to lose my few wordpress customers I have by wiping the whole server and starting fresh :(

Since they don't attachments here (clueless as to why it's a big deal) I have screenshotted the errors and here is the link to view them: https://www.wilburnswonders.com/wwonders01.png

Wordpress 6.2 update also failed with the following error:

Downloading update from https://downloads.wordpress.org/release/wordpress-6.2-no-content.zip

The authenticity of wordpress-6.2-no-content.zip could not be verified as no signature was found.

Unpacking the update

Could not copy file.: wordpress/wp-includes/Requests/src/Exception/Transport/Curl.php

Installation failed.

Please help, I need to fix this issue asap.