Author Topic: Token API does not have ROOT Access Error  (Read 610 times)

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Token API does not have ROOT Access Error
« on: January 02, 2024, 06:31:16 PM »
I have been slowly moving accounts from my WHM server using the built-in cpanel to CWP migration tool and everything has worked great until today. When I went to click on the IP address of my WHM server to get a list of all accounts I got an error "Token API does not have ROOT Access". I deleted the token on WHM and recreated a new one, all good, I then went back to CWP to add it and again got the error "Token API does not have ROOT Access". I know the token has root access because I checked the box for full access and again it worked for months before so not sure what changed. Please help.

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Re: Token API does not have ROOT Access Error
« Reply #1 on: January 02, 2024, 09:09:17 PM »
Something changed on WHM.  That error comes from the other side.
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Re: Token API does not have ROOT Access Error
« Reply #2 on: January 03, 2024, 04:55:19 PM »
Oh ok, do you know of a way to get CWP and WHM to connect again?

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Re: Token API does not have ROOT Access Error
« Reply #3 on: January 05, 2024, 06:01:13 AM »
So this seems to be a CWP bug. After updating packages this error started. I contacted CWP support and they have sent this to the "bugs user panel" department. I'm still waiting to hear back from them but will report when I get a response.