Author Topic: After Public IP change, no access to WebPanel  (Read 9152 times)

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After Public IP change, no access to WebPanel
« on: December 24, 2016, 11:57:53 AM »
Hello to the forum.
For more clarity I need to briefly explain what's going on, before and after.
Before two days ago, all working good obviously, when the provider has to change our public IP for a massive update to their structures. No problems. I have change via ssh (Putty) the shared IP and updated all DNS in our domain control panel (only one domain). DNS propagation took 24h to complete. Main domain (with all name based virtual host as subdomains are fully working as before, mail server works good). Keep in mind that we have an SSL wildcard certificate to cover all. In fact works only in https.
With this update, the provider cancels the old VPN that I used before to "make" a connection and to access via browser to CWP (in http://192.168.xx.xx:2031 - this is the server IP, no the public/shared IP), and also, to have a "secure" root FTP access to the server.

So, today.
I can access to the server via Putty using the new external (public) IP that is 2.228.xx.xx and correctly it ask me username and password.

Browser connection to the WebGui does not work anymore.
CWPsrv is running and the ports 2030 and 2031 are open, but http connection goes in connection timed out.

Probably it is a stupid question, but what I can do?

Thanks to all and good 32th December. ;)

Re: After Public IP change, no access to WebPanel
« Reply #1 on: December 30, 2016, 07:47:59 AM »

I do not understand, you can not connect to non-existing internal IP anymore but you can connect to existing external IP?
What is question and problem?
You can ask me to solve any problem with your server for some money in pm  ;)
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Re: After Public IP change, no access to WebPanel
« Reply #2 on: December 30, 2016, 06:43:52 PM »
Hello Igor.
I can't connect to server IP (https://192.168.xx.xx:2031) as I did before.
The only change regarding the new shared IP (2.228.xx.xx) and on this IP I can connect via Putty SSH.
So the problem is that CWP is running, I see it via Putty on Console, but via http I can't make a connection.