Author Topic: Users are unable to access there accounts  (Read 6303 times)

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Users are unable to access there accounts
« on: April 07, 2019, 05:03:53 PM »
Sorry if this is the wrong area, but my users are contacting me now that when they try to log into their account they receive the following error:
is currently unable to handle this request.
HTTP ERROR 500
I have also tried it and receive the same error.

The url is http://xxxx.com:2082
Have tried it with https://
Still receive the same error
I have looked at the apache error logs and don't see ant errors for logins.

I have tried to fox permissions on all users still same error.

What's up?

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Re: Users are unable to access there accounts
« Reply #1 on: April 08, 2019, 10:05:31 AM »
Even this is happening to you?

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Re: Users are unable to access there accounts
« Reply #2 on: May 02, 2019, 12:10:37 PM »
This is happening to me too... Anybody know if this is because of a recent update or something? How can we fix this?

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Re: Users are unable to access there accounts
« Reply #3 on: May 02, 2019, 12:14:18 PM »

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Re: Users are unable to access their accounts
« Reply #4 on: May 04, 2019, 10:28:35 PM »
I too am having this problem today on a new account that i have just setup.

I have tried swapping web servers from nginx to apache and that doesnt help.

Has anyone found a solution?

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Re: Users are unable to access there accounts
« Reply #5 on: May 04, 2019, 10:35:30 PM »
Hello,

For security reasons, CWP is enforcing https to both CWP admind and user panel.
So for admin panel, its will be https://xxxx:2031 and for user panel, https://xxxx:2083

Lets know if you still have issues