User login locked screen

[pixelpadre]

I am getting an error screen for user login indicating that screen is locked due to reaching maximum number of failed attempts.

I am not blocked by modsec or csf.  2082 and 2083

[pixelpadre]

failed login screen is in an infinite loop and keeps loading.

Login into admin from same ip has no problems.

[pixelpadre]

See for yourself

https://libra.goldspot.us:2083

[rcschaff]

apparently so is mine. It definately isn't CSF, as you wouldn't even get a page load, it has to be a security protocol built into their dashboard.  Can you open the panel from the admin section under list accounts by chance?

[pixelpadre]

no change in list accounts

[rcschaff]

Login to admin.  Under Security tab -> User Login Security

Hit purge all and see if it fixes it.

[pixelpadre]

Fail

[pixelpadre]

 [ssl:warn] [pid 18654:tid 140070880978816] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]

Maybe?

[pixelpadre]

I have check all of my log files and cannot find anything in connection with this problem.

[pixelpadre]

Login to admin.  Under Security tab -> User Login Security

Hit purge all and see if it fixes it.

I compared sourcecode for a working user login page and this bad user login page.  Very bid difference between the two.

[josemnunez]

Does it happen with all the accounts of this server?

[pixelpadre]

This problem is serious.  Login page will not even load.

I contacted support and they told me that I have to pay them to fix it.

Right.  Good idea.

[Sandeep]

can you provide the ticket number ?

[pixelpadre]

Josem.nunez@gmail.com <info@centos-webpanel.com>
   
7:52 AM (5 hours ago)
   
to me
Hi
Please generate a support ticket that includes access to this server and will gladly see what happens here if it costs you

That was the response I got from contacting support.

[pixelpadre]

Its a moot discussion at this point.  You released 935 today and it fixed your problem. You're welcome.