Author Topic: Cant issue SSL Cert  (Read 1958 times)

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Cant issue SSL Cert
« on: March 23, 2018, 09:33:13 AM »
Hello when trying to AutoSSL my domain i get this error

[Fri Mar 23 16:51:28 CST 2018] Installing from online archive.
[Fri Mar 23 16:51:28 CST 2018] Downloading

AutoSSL Issue Failed!sh: /root/ No such file or directory

Can anyone help me with this? The link is valid so i dont know why it isnt working on my server

Re: Cant issue SSL Cert
« Reply #1 on: March 23, 2018, 09:49:45 AM »
you will probably need to contact cwp support since installation is failed, you can do that by using the contact form on the cwp site.
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Re: Cant issue SSL Cert
« Reply #2 on: April 08, 2018, 08:49:06 PM »
What domain are you trying to install AutoSSL for? Is it for the hostname? If so, then AutoSSL won't work for you that I know of. However, if it's for a different domain on the server, then it shouldn't be downloading the master.tar.gz to your /root/ folder in the first place. The I thought should be on the folder for the domain. So that's very odd.

Check with CWP support, and even pay the $7 one time support if you want expedited support.