Author Topic: Migrate Cpanel accounts to CWP though new feature  (Read 4569 times)

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Migrate Cpanel accounts to CWP though new feature
« on: August 21, 2019, 10:06:19 PM »
Hello,

We updated CWP today and we found the new feature "Migrate all Cpanel server accounts", but when we putting all infomation needed on camps and clicked in Test and Save we got the failed message "Connection not reached The following error occurred", someone can help me please?

The information used in camps are correct and we are use CWP Pro version

Regards

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Re: Migrate Cpanel accounts to CWP though new feature
« Reply #1 on: August 22, 2019, 12:17:41 AM »
Hello,

We updated CWP today and we found the new feature "Migrate all Cpanel server accounts", but when we putting all infomation needed on camps and clicked in Test and Save we got the failed message "Connection not reached The following error occurred", someone can help me please?

The information used in camps are correct and we are use CWP Pro version

Regards

This can happen for several things, please check the following:

- That your Cpanel server allows ssh connections
- That your Cpanel apikey have root privileges
- That the IP address of your CWP server is allowed in the cPanel server firewall.

Taking into account all these recommendations you should reach the connection to your cPanel server without problem and the process should continue

For more information please consult our documentation

https://docs.control-webpanel.com/docs/admin-guide/user-accounts/cpanel-server-migration-new

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Re: Migrate Cpanel accounts to CWP though new feature
« Reply #2 on: August 22, 2019, 03:07:44 AM »
have you try disable firewall (CSF) on both server?

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Re: Migrate Cpanel accounts to CWP though new feature
« Reply #3 on: August 22, 2019, 12:58:26 PM »
Hello,

We disabled the firewall in both servers and create a API token with total access, but the problem continue, the Cpanel server password has dot character (.), this can be the problem?

Thanks for reply

Regards

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Re: Migrate Cpanel accounts to CWP though new feature
« Reply #4 on: August 22, 2019, 03:59:12 PM »
Hello,

We identified two errors on php-fpm.log on directory /usr/local/cwp/php71/var/log, the errors are:

1st: child 710 said into stderr: "stdin: is not a tty"
2nd: child 27323 exited with code 0 after 885.692552 seconds from start

Someone can help us with this problems?

Regards

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Re: Migrate Cpanel accounts to CWP though new feature
« Reply #5 on: August 22, 2019, 04:20:03 PM »
Hello,

We located how to solve this problem, we needed to execute the command below on CWP terminal:

ssh-copy-id user@server_ip_address

Regards

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Re: Migrate Cpanel accounts to CWP though new feature
« Reply #6 on: November 13, 2019, 11:37:13 PM »
I am getting the same issue here and when i try and connect to a cpanel server with the root ssh connection i get Permission denied:

Code: [Select]
ssh-copy-id "-p 22222" root@xxx.xxx.xxx.xxx
/usr/bin/ssh-copy-id: INFO: Source of key(s) to be installed: "/root/.ssh/id_rsa.pub"
/usr/bin/ssh-copy-id: INFO: attempting to log in with the new key(s), to filter out any that are already installed
/usr/bin/ssh-copy-id: INFO: 1 key(s) remain to be installed -- if you are prompted now it is to install the new keys
root@xxx.xxx.xxx.xxx's password:
Permission denied, please try again.