Email Accounts are not getting listed

[santoshgds]

When I click on email accounts in CWP panel, they are not getting listed.

[santoshgds]

This is happening for one account only, rest are working fine. Any update please.

[santoshgds]

Anyone has solution for this?

[overseer]

do you have any non-Latin characters in one of the usernames?

[santoshgds]

do you have any non-Latin characters in one of the usernames? >> No

[santoshgds]

Can we have update on this?

[santoshgds]

Can I have update on this?

[overseer]

Look in the Developer Tools (console) of the browser when you load the page. Is it throwing an AJAX error? And for sure you don't have an ad blocker or script blocker interfering?

[sundar rajamani]

if its ajax error means make sure u have chosen the correct time zone in cwp php ini version

[santoshgds]

I am getting this error:

Uncaught SyntaxError: JSON.parse: bad control character in string literal at line 1 column 1348 of the JSON data
    <anonymous> https://cp1.aress.net:2083/cwp_0b17ff0985ba2045/mstplin/?module=email_accounts:2961

[santoshgds]

Can we have update on this?

[overseer]

Sorry, I thought the error you are getting was self-explanatory enough for you to solve the problem. Can you delete the <anonymous> account and that solve your problem?

[santoshgds]

Thank you very much for your reply.

no, there is no anonymous account, not even email address.

[santoshgds]

I am able to resolve it. Thank you everyone.