Support not enable my service

Started by XHOST, July 01, 2025, 08:59:17 PM

Previous topic - Next topic

XHOST

Hi, anyone know some staff support?, i buy a 30 licenses in june 25 and still waiting to enable my service. i create 1 more ticket in client area (plus the auto ticket created when i buy it) and zero response. i like cwp but i need to find another alternative because the support is SLOW AF.
anyone know a mail or phone for cwp staff? i need to activate some servers with cwp pro and still waiting for the licences.
Thanks

overseer

Contact Starburst here. He is a reseller for CWP and can temporarily activate CWP Pro for you while you wait for a response. Send him your IP address list. Did you pay via PayPal or another method? I've never had any problems with PayPal with CWP.

Starburst

I don't work for CWP, but are a reseller. And usually try to help out.

You bought 30 licenses?
Or you bought 1 license?

Only way to reach CWP Actual is via ticket system.

Agreed, never had any problems with PayPal, Crypto is quirky sometimes with verifications and delays.

Let me know in a PM, and I can see if I can help.

XHOST

Status update:
Finally support answer my ticket and enable my reseller service (july 2).
Activation of reseller account was slow but at least i can activate my VPSs.
Thanks for the help.