CWP won't activate my license but i paid

[fatihgvn]

Online payment options do not work in Turkey. That's why I paid with BCH. I submitted all the documents that I made the payment (I sent an e-mail and created 2 separate tickets).

I sent a charge above the amount I wanted to buy in case there was a problem.

However, they don't answer at all. Your payment is not called successful or unsuccessful. Today is day 4 and still no response. The first time I bought the panel (or rather, I didn't get it)

ticket id: #903494 and #587457

[PakPos]

where you buy the license? from partner or direct ?

[Starburst]

Try running:

sh /scripts/update_cwp

And then login to the CP, and see if it has updated.

Did you go thru their system and did an Add Service?
The system is usually pretty automated.

[makp27]

I paid with bch. However, my bill is still showing as unpaid. Shouldn't I have a wallet where my bch balance will appear?

[Starburst]

BCH?

CWP only accepts PayPal for payment the last time I noticed.
Doesn't means I missed something.

Or did you go thru a reseller like we are?

Send us a PM, and we might be able to help.

[makp27]

Payment options with BCH /Eth /BTC are also given on the bill payment page. I sent it but I couldn't find how to confirm it

[Starburst]

Go to your bitcoin wallet and find the transaction ID.

Once you have that goto:
https://live.blockcypher.com/
or
https://www.blockchain.com/explorer

Enter the Transaction ID into the search field.
You can see how many confirmations your transaction has.

Have you tried opening a Billing support ticket with CWP yet?

[makp27]

Thank you for your interest.
Yes, I opened a ticket. Ticket #030695
Bch transfer completed and payment transferred to counter wallet

https://blockchair.com/tr/bitcoin-cash/address/qq27sxcvfg85wff4y4ncrs2c27capl2whshztg2hfr I can see at