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Installation / No response from billing
« on: June 07, 2024, 05:46:38 PM »
Hi I purchased a NOC license more than 48 hours ago and have not had a confirmation on my order. I am not able to activate my servers.
I submitted a ticket to billing but have had no reply in days.
I would assume that std licenses are automated and noc licenses may take longer to review but days? We are in a very fast passed industry and response time can make or break. I feel you have a great product and have a chance to compete against cp but if I cant get a response to an order it gives me pause and wonder if this is the right product.
I submitted a ticket to billing but have had no reply in days.
I would assume that std licenses are automated and noc licenses may take longer to review but days? We are in a very fast passed industry and response time can make or break. I feel you have a great product and have a chance to compete against cp but if I cant get a response to an order it gives me pause and wonder if this is the right product.
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