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CentOS-WebPanel GUI / Cookie/IP session validation
« on: April 30, 2019, 07:34:10 PM »
Hi all,
We have three unique ISPs in our office, load balanced in a "round robin" manor. This means our outbound HTTP/s requests can come from three different IP addresses, each in unique network subnets.
CWP has strict cookie/IP session validation by default, so once the HTTP keepalive expires, our router balances through another IP address and we lose our login session to CWP's admin and user areas.
We need a way to turn off IP cookie validation. That is, we need to allow any IP address to attach to the session/cookie, no matter which address the request comes from. In cPanel and Plesk this is a simple checkbox to enable, but for CWP it doesn't seem to exist. Can anyone suggest a resolution?
We have three unique ISPs in our office, load balanced in a "round robin" manor. This means our outbound HTTP/s requests can come from three different IP addresses, each in unique network subnets.
CWP has strict cookie/IP session validation by default, so once the HTTP keepalive expires, our router balances through another IP address and we lose our login session to CWP's admin and user areas.
We need a way to turn off IP cookie validation. That is, we need to allow any IP address to attach to the session/cookie, no matter which address the request comes from. In cPanel and Plesk this is a simple checkbox to enable, but for CWP it doesn't seem to exist. Can anyone suggest a resolution?
2
Other / Paid pro licenses, unable to submit support tickets
« on: April 30, 2019, 07:31:35 PM »
Hi there,
I've tried multiple times throughout the day to submit a support ticket at https://support.centos-webpanel.com/ but to no avail. I'm able to log in and see my licenses. I can click the 'Open Ticket' button and compose a ticket, but as soon as I complete the captcha and hit Submit I'm redirected to the WHMCS clientarea page.
I've tried clearing cache and cookies, so it looks to be a WHMCS admin-side issue. Hopefully the site admin can resolve it soon?
I've tried multiple times throughout the day to submit a support ticket at https://support.centos-webpanel.com/ but to no avail. I'm able to log in and see my licenses. I can click the 'Open Ticket' button and compose a ticket, but as soon as I complete the captcha and hit Submit I'm redirected to the WHMCS clientarea page.
I've tried clearing cache and cookies, so it looks to be a WHMCS admin-side issue. Hopefully the site admin can resolve it soon?
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