Author Topic: can not log in to the panel  (Read 480 times)

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can not log in to the panel
« on: April 23, 2019, 08:04:05 AM »
hello

It's a few days that I can not log in to the panel and nothing happens after entering the address
but i access with ssh and no problem
my centos webpanel address:      htttp://188.165.***.***:2030        and with https://...

I have not made any changes to the server for a few weeks
my centos version 6
please guide me
« Last Edit: April 23, 2019, 08:09:57 AM by mouchoon »

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Re: can not log in to the panel
« Reply #1 on: April 28, 2019, 05:55:32 AM »
no any suggestions? :(

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Re: can not log in to the panel
« Reply #2 on: April 29, 2019, 05:55:31 AM »
Hello.

no any suggestions? :(

What kind of error do you have?

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Re: can not log in to the panel
« Reply #3 on: April 29, 2019, 10:05:39 PM »
no error!
only in browsers "The connection has timed out"
and The server at 188.165.***.*** is taking too long to respond


and apache , dns, ssh ... work fine in server

maybe the problem apear after a cwp updates
but I do not have much information about fixing this problem


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Re: can not log in to the panel
« Reply #4 on: April 30, 2019, 09:03:40 AM »
Try to check the ports are opened and your IP is not blocked at the server.
You can also try to contact CWP support.