after .856 update, user panel not working..

Hi,
After most recent .9.8.856 update my CWP USER Panel is not allowing any login..
It just refreshes the screen and returns to the login prompt..

If i create a new User Account, that works, but none of my original ones are allowing login.

Please Advise.

I have ran sh /scripts/update_cwp
refreshed servers
cleared cache on browsers
tried 3 different browsers.

have made no other changes.
server has been up and running for 300+ days straight now..

Thank you.
X 

found the problem (I think).
if i edit the account, under "User Accounts", "List Accounts",
Then do any edit of an account there.. and then choose [update].

I get locked out.

I just made a new account, i could log into the User Panel fine.
then when i went to "edit that account" in the CWP (as mentioned above).
I can no longer login with said account.

Please Advise.
Thanks.
X

On Admin Panel Goto the List Accounts Page , rebuild the Package Setting.

Hello,

Resolve the incognito that the login does not work, they can refresh the package with a new one they have created, the default packages generate this type of failure.

http://prntscr.com/ot4rr6

still doesn't want to work.
i added a new package, changed it to that package
I also 'updated' the user account (rebuild it).

nothing.. USER Panel just "hangs"..
can't log in.

:/





The update package option did not allow me to change the package via the drop-down.. it just says "Package: [Choose]" but has no "options" to Chose from.. although i have 3 different packages available..

:/

PS: Yes. before i choose to 'update' i had entered the correct IP and Email. (i just left it blank for the pic)


Thanks for any help.

fixed via support

Well that's not very helpful..

I'm experiencing the exact same thing.

I can login to some of my user accounts, using the port 2083.
However, I have 1 single account, that will throw this error.

I have fine access with root user on admin panel.

sorry i cant help.  i didnt fix it, I had to get support to.
they didnt tell me what they did.. they should include that in myopinon though!

although, its all back to broken *again*.. there was another 'update'..
apparently. :/

my user panel, and MySql wont work (again) now..
i have ran mysqld_safe to try and figure it out, nothing yet..

getting frsutrated @ this

I have exactly the same problem anyone have find a solution?

I have the same problem. Please help.
Thank you.

I have the same problem. Please help.
Thank you.

I think many people have the same problem, the team behind the CWP should address this critical but asap

Hii All!

The same problem here! CWP Team - please, we need your support ASAP!

Solution below

Hello everyone.

I have been in contact with the CWP support, and instead of them getting SSH access, and fixing the problem for me, they sent me a solution, which I'm delighted to say actually worked!

What you need to do, is to SSH into your server, and as root run the following command.

Code: [Select]

chattr -i -R /home/*This will remove the "Immutable" attribute from all files within the home directories.

I hope this solution will also work for you guys.

Kind regards,
Fox

have you tried this?  This worked before for me as well..

i also had this, it showed a

"WARNING: User Panel possible issue detected! If you have issues with user panel login, CSF Firewall stop/start will be needed."

I did that, completely. and it worked.

Hope that helps.. as i only received this error message briefly.

so, STOP (dont just restart) CSF Firewall..  Then START it.. Wait 
I think i did it twice. but it solved it at once.

Cheers
X