Author Topic: How to fix Encryption error on login  (Read 7423 times)

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How to fix Encryption error on login
« on: September 10, 2014, 03:43:27 PM »
If you get Encryption error on login using root then try following.

Login as root in shell/ssh
1. try setting new password for root user.
Code: [Select]
passwd

if this does not help then try
2. Check hashing (hashing needs to be md5 or )
Code: [Select]
authconfig --test | grep hashing
if you get following "password hashing algorithm is descrypt" then you need to change hashing type.
Code: [Select]
authconfig --passalgo=md5 --update
then again set new root password
Code: [Select]
passwd

Supported Encryptions are:
MD5: "authconfig --passalgo=md5 --update"
SHA-256: "authconfig --passalgo=sha256 --update"
SHA-512: "authconfig --passalgo=sha512 --update"

Note, all users need to change their passwords in order to generate hashes using new encryption.
« Last Edit: April 18, 2015, 11:35:43 PM by Administrator »
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Re: How to fix Encryption error on login
« Reply #1 on: March 15, 2015, 05:03:39 PM »
well, i have a similar issue but with the users i've created.
i can login as root but not as user...

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Re: How to fix Encryption error on login
« Reply #2 on: April 09, 2015, 08:01:46 AM »
I would prefer to not have to change my password hashing algorithm.  Currently it is set to this, although I'm using Fedora 21.

$ authconfig --test | grep hashing     
password hashing algorithm is sha512

Is there anyway that the algorithm could be automatically discovered and used for the login user?

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Re: How to fix Encryption error on login
« Reply #3 on: April 09, 2015, 05:24:28 PM »
with the current version no, but is could be added with some newer version.
CWP already has a few ones in auto-detection but probably not all.
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Re: How to fix Encryption error on login
« Reply #4 on: April 10, 2015, 04:05:11 AM »
Understood!

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Re: How to fix Encryption error on login
« Reply #5 on: April 14, 2015, 07:40:59 PM »
Hi

I have tried the steps above, however it's a little different for me - I can login as the root fine, however I cannot login to users accounts.

Please help...

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Re: How to fix Encryption error on login
« Reply #6 on: April 16, 2015, 09:55:41 AM »
Hi

I have tried the steps above, however it's a little different for me - I can login as the root fine, however I cannot login to users accounts.

Please help...
Hi,

I got exactly the same problem..any fix?

Thanks

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Re: How to fix Encryption error on login
« Reply #7 on: April 16, 2015, 10:44:49 AM »
if you have followed above instructions then only thing you need to do is to set a new password for a user.
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Re: How to fix Encryption error on login
« Reply #8 on: July 02, 2015, 09:42:12 PM »
Followed the steps exactly and made no difference. V5.5 32bit

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Re: How to fix Encryption error on login
« Reply #9 on: July 02, 2015, 09:58:11 PM »
you should check on that with your server admin or support, also it would be recommended to use centos 6 64bit system.
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Re: How to fix Encryption error on login
« Reply #10 on: July 02, 2015, 11:36:43 PM »
I just installed centos 6.5 32bit and I still cant get in.  I have to use 32 bit because I only have 512MB ram on my server.

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Re: How to fix Encryption error on login
« Reply #11 on: July 03, 2015, 05:13:40 AM »
can you contact support so we can check that
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Re: How to fix Encryption error on login
« Reply #12 on: July 03, 2015, 03:07:42 PM »
Sorry about getting back to you late.

I did go ahead and install the centos 6 version with 64bit.  And i can log in. ok.

But i still am having the same problem with all of the versions.  Internal server error 500.  I will post it.

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Re: How to fix Encryption error on login
« Reply #13 on: July 03, 2015, 05:36:39 PM »
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