Author Topic: Known Issue???  (Read 86 times)

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Known Issue???
« on: October 04, 2024, 06:14:07 AM »
All of a sudden tonight my cwp user panels won't load, they just hang there but if I do a domain.com:20893/user/ I get a 500 error like this?

This page isn’t working
viking.dragocom.xyz is currently unable to handle this request.

HTTP ERROR 500

I have restarted cwp root admin panel which works fine but cwp user panel does not.

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Re: Known Issue???
« Reply #1 on: October 04, 2024, 07:40:04 AM »
Anything could cause the problem (ddos attack, resource overusage, etc).

So I recommend you to check the error logs of CWP for investigation:
https://wiki.centos-webpanel.com/service-log-paths
(see the section "CWP server logs and server services logs, including (PhpMyAdmin/Roundcube/API)")

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Re: Known Issue???
« Reply #2 on: October 04, 2024, 08:15:07 AM »
Yesterday the control panel updated, and today there was an update to the cwp-suphp if you have the CWP repo active.

Did you try to reboot?

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Re: Known Issue???
« Reply #3 on: Today at 06:10:49 AM »
Yesterday the control panel updated, and today there was an update to the cwp-suphp if you have the CWP repo active.

Did you try to reboot?

Yeah I tried a reboot. The cwp user page comes up I enter my l/p in the fields and submit and it goes to 500 error

This page isn’t working
viking.dragocom.xyz is currently unable to handle this request.

HTTP ERROR 500

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Re: Known Issue???
« Reply #4 on: Today at 07:07:48 AM »
Might be that bug popping up.

Try Suspending the client, make sure the suspend page come up, and then unsuspend.