Author Topic: Your DKIM signature is not valid  (Read 722 times)

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Your DKIM signature is not valid
« on: July 26, 2018, 01:27:46 PM »
Hello, i tested my email server but i have little question(problem) with DKIM.
In mail-tester i see this error:
Code: [Select]
The DKIM signature of your message is:

v=1;
a=rsa-sha256;
c=relaxed/simple;
d=salespc.net;
s=default;
t=1532610843;
bh=g3zLYH4xKxcPrHOD18z9YfpQcnk/GaJedfustWU5uGs=;
h=To:From:Subject:Date;
b=q+kkjGkado7ihboV2LzQDJJ9dQqCLnpGv9Q5NMMl5QsIvQgw+dVlD469h7H5Figd4B8qdGvYXFt/EBekBosM9XZnYFegDsQFNj8DtgSTndCGXrcdnlhmCmAXN5Lc43guAQNfSf4bNiPAci/OCmVABqJaVT5n4Wfn7uSKVThMLlY=
We were not able to retrieve your public key.
Please ensure that you inserted your DKIM TXT DNS record on your domain salespc.net using the selector default.
If you recently modified your DNS, please be patient and test again your Newsletter in 12 hours, it may take some time for the DNS to be propagated

In my cwp DKIM is this:
Code: [Select]
_dmarc 14400 IN TXT "v=DMARC1; p=none"
default._domainkey 14400 IN TXT "v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDDeRcpL2tZiKNJxf9iHazO6TjJF7UNfD6BAz2ttE8W/67wq1b6BARq1NNnwApPQsbKCtH4/KSzXSjv+lH1S4nWVzkJJKEz/6En4Bn9EWOiM1c83XATqSEzLK3+ztiNKqF3t5JTNnVc6gbnmCjt2AawYL30j3KIwWJleC8eHNgXvwIDAQAB"

And in my hosting is same:
Code: [Select]
"v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDa+JyyrldCdH1OXQv18Nsdgb+gvWjrAYBD/c1I0NfIHXgZMhpW3e/Lta0CvMxL1hLjHsr2hpPgGWyz4+NWPI7vjl/8XjtGgqUnlni7ChdZWDpqVmBUMve5qSnQC7zYarybnZnBh579ARIVHPpjBcZAo2xZ44C5CfTTO9xS53+4kwIDAQAB"

See pic of my hosting dns settings : http://www.salespc.net/dkim.jpg

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Re: Your DKIM signature is not valid
« Reply #1 on: July 27, 2018, 11:35:03 AM »
dkim signature must be the same on your dns and in the dkim configuration, if you use some other server for dns then you need to update dkim record there with signature info from cwp dkim manager
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

*** Don't allow that your server or website is down, choose hosting provider with included expert managed support for your CWP.

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Re: Your DKIM signature is not valid
« Reply #2 on: July 27, 2018, 06:05:57 PM »
Copy the same as it is in your domain panel dns.

You cant use @ as you have to define handler for it.

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Re: Your DKIM signature is not valid
« Reply #3 on: July 30, 2018, 06:00:20 AM »
This is the DKIM that i need to change it in hosting isp and cwp: q+kkjGkado7ihboV2LzQDJJ9dQqCLnpGv9Q5NMMl5QsIvQgw+dVlD469h7H5Figd4B8qdGvYXFt/EBekBosM9XZnYFegDsQFNj8DtgSTndCGXrcdnlhmCmAXN5Lc43guAQNfSf4bNiPAci/OCmVABqJaVT5n4Wfn7uSKVThMLlY=  ?

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Re: Your DKIM signature is not valid
« Reply #4 on: July 30, 2018, 01:25:22 PM »
you always need to copy key from sending server to dns and not in other way and then all should be working

you can test you rmail here
http://mail-tester.com/
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

*** Don't allow that your server or website is down, choose hosting provider with included expert managed support for your CWP.

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Re: Your DKIM signature is not valid
« Reply #5 on: July 31, 2018, 11:23:49 AM »
Here is my settings:
https://www.salespc.net/1.jpg
https://www.salespc.net/2.jpg
https://www.salespc.net/3.jpg
Cant undarstand you really can you give me exmaple where to where to put dkim.

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Re: Your DKIM signature is not valid
« Reply #6 on: July 31, 2018, 11:44:42 AM »
In image http://www.salespc.net/dkim.jpg

Did you tied replacing @ with default._domainkey for DKIM record?


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Re: Your DKIM signature is not valid
« Reply #7 on: July 31, 2018, 12:00:29 PM »
Only with A record i cant change to someting like that in txt record cant change nothing except value:
http://www.salespc.net/dkim2.jpg
http://www.salespc.net/dkim3.jpg

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Re: Your DKIM signature is not valid
« Reply #8 on: July 31, 2018, 12:16:54 PM »
Ask your domain provider for that then.

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Re: Your DKIM signature is not valid
« Reply #9 on: July 31, 2018, 12:27:35 PM »
They tell me its not there problem...

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Re: Your DKIM signature is not valid
« Reply #10 on: July 31, 2018, 12:42:18 PM »
Well it is their issue. You need to add selector to verify DKIM key
« Last Edit: July 31, 2018, 01:30:36 PM by bullten »