Author Topic: Subdomain site cannot be reached  (Read 363 times)

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Subdomain site cannot be reached
« on: June 17, 2019, 06:07:44 AM »
Good day. I have a Centos Web Panel hosting and bought a domain from namecheap. Setting up my domain was easy and received no errors but when I created a subdomain for my domain, I am always prompted with the error "Site cannot be reached. Subdomain server IP address could not be found.".

I have tried adding an A record with my subdomain that points to the IP Address of my hosting, also added CNAME with subdomain name that points to my domain.

Name                                    Type             TTL              Value

subdomain.domain.com             A              14400        IP Address
subdomain                             CNAME        14400        subdomain.domain.com

Should I set up also my domain in my namecheap account to match this to work or am I missing some set up here?

Thanks.
« Last Edit: June 17, 2019, 06:44:28 AM by mrveeen05 »

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Re: Subdomain site cannot be reached
« Reply #1 on: June 17, 2019, 07:57:16 AM »
Since you are using Namecheap as DNS and also you have created the required A record, please ping the subdomain and see if resolves to the IP of the CWP server