Author Topic: roundcube cannot send email but can recieve email  (Read 438 times)

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roundcube cannot send email but can recieve email
« on: June 25, 2018, 01:14:57 PM »
I got a problem with my CWP roundcube. It can receive email normally while it cannot sent any email out.
There are no any error messages when I click the sent button. Finally I cannot receive any email sent from the roundcube account.
Can someone can help me?
Here is my maillog below
-----------------------------------------------------------------------------
Jun 25 21:11:26 server postfix/qmgr[1359]: 1BB97208BE72: from=<contact@example.com>, size=529, nrcpt=1 (queue active)
Jun 25 21:11:26 server postfix/qmgr[1359]: C7863208BE8E: from=<contact@example.com>, size=541, nrcpt=1 (queue active)
Jun 25 21:11:26 server postfix/smtp[13819]: connect to gmail-smtp-in.l.google.com[2404:6800:4008:c06::1a]:25: Network is unreachable
Jun 25 21:11:42 server postfix/smtpd[13843]: connect from localhost[::1]
Jun 25 21:11:42 server postfix/smtpd[13843]: 7B499208BE92: client=localhost[::1], sasl_method=LOGIN, sasl_username=contact@example.com
Jun 25 21:11:42 server postfix/cleanup[13845]: 7B499208BE92: message-id=<d14b67002826a0423df6b06679db754f@example.com>
Jun 25 21:11:42 server postfix/qmgr[1359]: 7B499208BE92: from=<contact@example.com>, size=529, nrcpt=1 (queue active)
Jun 25 21:11:43 server postfix/smtpd[13843]: disconnect from localhost[::1]
Jun 25 21:11:56 server postfix/smtp[13819]: connect to gmail-smtp-in.l.google.com[64.233.188.26]:25: Connection timed out
Jun 25 21:11:56 server postfix/smtp[13819]: connect to alt1.gmail-smtp-in.l.google.com[2607:f8b0:4003:c04::1a]:25: Network is unreachable
Jun 25 21:11:57 server postfix/smtp[13820]: connect to mail-tester.com[94.23.206.89]:25: Connection timed out
Jun 25 21:11:57 server postfix/smtp[13820]: C7863208BE8E: to=<web-jg9os@mail-tester.com>, relay=none, delay=571, delays=540/0.1/31/0, dsn=4.4.1, status=deferred (connect to mail-tester.com[94.23.206.89]:25: Connection timed out)
Jun 25 21:12:12 server postfix/smtp[13848]: connect to gmail-smtp-in.l.google.com[64.233.188.26]:25: Connection timed out
Jun 25 21:12:12 server postfix/smtp[13848]: connect to gmail-smtp-in.l.google.com[2404:6800:4008:c06::1b]:25: Network is unreachable
Jun 25 21:12:26 server postfix/smtp[13819]: connect to alt1.gmail-smtp-in.l.google.com[108.177.104.26]:25: Connection timed out
Jun 25 21:12:26 server postfix/smtp[13819]: connect to alt2.gmail-smtp-in.l.google.com[2607:f8b0:4001:c16::1b]:25: Network is unreachable
Jun 25 21:12:26 server postfix/smtp[13819]: 1BB97208BE72: to=<test@gmail.com>, relay=none, delay=703, delays=642/0.11/60/0, dsn=4.4.1, status=deferred (connect to alt2.gmail-smtp-in.l.google.com[2607:f8b0:4001:c16::1b]:25: Network is unreachable)
Jun 25 21:12:41 server postfix/qmgr[1359]: 1BB97208BE72: from=<contact@example.com>, size=529, nrcpt=1 (queue active)
Jun 25 21:12:41 server postfix/qmgr[1359]: C7863208BE8E: from=<contact@example.com>, size=541, nrcpt=1 (queue active)
Jun 25 21:12:41 server postfix/postsuper[14255]: Requeued: 3 messages
Jun 25 21:12:41 server postfix/pickup[8594]: 1E18320EA17D: uid=89 from=<contact@example.com> orig_id=7B499208BE92
Jun 25 21:12:41 server postfix/cleanup[13845]: 1E18320EA17D: message-id=<d14b67002826a0423df6b06679db754f@example.com>
Jun 25 21:12:41 server postfix/qmgr[1359]: 1E18320EA17D: from=<contact@example.com>, size=645, nrcpt=1 (queue active)
Jun 25 21:12:41 server postfix/pickup[8594]: 30EE320EA17E: uid=89 from=<contact@example.com> orig_id=1BB97208BE72
Jun 25 21:12:41 server postfix/cleanup[13845]: 30EE320EA17E: message-id=<ed44f5bc0b8e9de06782c12c45cfaf53@example.com>
Jun 25 21:12:41 server postfix/qmgr[1359]: 30EE320EA17E: from=<contact@example.com>, size=645, nrcpt=1 (queue active)
Jun 25 21:12:41 server postfix/pickup[8594]: 4540C20EA17F: uid=89 from=<contact@example.com> orig_id=C7863208BE8E
Jun 25 21:12:41 server postfix/cleanup[13845]: 4540C20EA17F: message-id=<3182146424dc2acd6c8313a550a8335b@example.com>
Jun 25 21:12:41 server postfix/qmgr[1359]: 4540C20EA17F: from=<contact@example.com>, size=657, nrcpt=1 (queue active)
Jun 25 21:12:41 server postfix/smtp[14259]: connect to gmail-smtp-in.l.google.com[2404:6800:4008:c06::1b]:25: Network is unreachable
Jun 25 21:12:42 server postfix/smtp[13848]: connect to alt1.gmail-smtp-in.l.google.com[108.177.104.26]:25: Connection timed out
Jun 25 21:12:42 server postfix/smtp[13848]: connect to alt1.gmail-smtp-in.l.google.com[2607:f8b0:4003:c04::1b]:25: Network is unreachable
Jun 25 21:13:11 server postfix/smtp[13820]: connect to gmail-smtp-in.l.google.com[64.233.188.26]:25: Connection timed out
Jun 25 21:13:11 server postfix/smtp[13820]: connect to gmail-smtp-in.l.google.com[2404:6800:4008:c06::1b]:25: Network is unreachable
Jun 25 21:13:11 server postfix/smtp[13820]: connect to alt1.gmail-smtp-in.l.google.com[2607:f8b0:4003:c04::1b]:25: Network is unreachable
Jun 25 21:13:11 server postfix/smtp[13819]: connect to mail-tester.com[94.23.206.89]:25: Connection timed out
Jun 25 21:13:11 server postfix/smtp[14259]: connect to gmail-smtp-in.l.google.com[64.233.188.27]:25: Connection timed out
Jun 25 21:13:11 server postfix/smtp[13819]: C7863208BE8E: to=<web-jg9os@mail-tester.com>, relay=none, delay=645, delays=614/0.01/30/0, dsn=4.4.1, status=deferred (connect to mail-tester.com[94.23.206.89]:25: Connection timed out)
Jun 25 21:13:11 server postfix/smtp[14275]: connect to mail-tester.com[94.23.206.89]:25: Connection timed out
Jun 25 21:13:11 server postfix/smtp[14275]: 4540C20EA17F: to=<web-jg9os@mail-tester.com>, relay=none, delay=645, delays=615/0.05/30/0, dsn=4.4.1, status=deferred (connect to mail-tester.com[94.23.206.89]:25: Connection timed out)




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Re: roundcube cannot send email but can recieve email
« Reply #1 on: June 25, 2018, 04:37:49 PM »
First set your hostname to your sub.domain.tld
It HAS to be subdomain!

After that rebuild mail server completely.

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Re: roundcube cannot send email but can recieve email
« Reply #2 on: June 26, 2018, 06:15:09 AM »
my hostname is already a subdomain when I install the OS