Author Topic: roundcube cant get mail error 550 5.1.1  (Read 850 times)

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roundcube cant get mail error 550 5.1.1
« on: April 07, 2018, 06:14:12 AM »
centos6 c CWP, dns server records https://goo.gl/RZbTEY (select all check boxes)

if i send mail to my server from (gmail.com example):
550 5.1.1 : Recipient address rejected: User >unknown in local recipient table



Server logs
#1
Action: failed
Status: 5.7.1
Remote-MTA: dns; mxs.mail.ru
Diagnostic-Code: smtp; 550 5.7.1 This message was not accepted due to domain
(inbox.ru) owner DMARC policy (RFC 7489)
https://help.mail.ru/mail-help/postmaster/dmarc
#2

: host mxs.mail.ru[94.100.180.104] said: 550 5.7.1 This
message was not accepted due to domain (mail.ru) owner DMARC policy (RFC
7489) https://help.mail.ru/mail-help/postmaster/dmarc (in reply to end of
DATA command)
-------------------------------------------------------

MAIL HEADERS IF I SEND mail FROM my server:

Delivered-To: ******p@mail.ru
Return-path:
Authentication-Results: mxs.mail.ru; spf=pass (mx127.mail.ru: domain of ****.cf designates **.**.162.115 as permitted sender) smtp.mailfrom=oxon@****.cf smtp.helo=****.cf
Received-SPF: pass (mx127.mail.ru: domain of ****.cf designates **.**.162.115 as permitted sender) client-ip=**.**.162.115; envelope-from=oxon@****.cf; helo=****.cf;
Received: from mail.****.cf ([**.**.162.115]:38562 helo=****.cf)
by mx127.mail.ru with esmtp (envelope-from )
id 1f43RQ-0007ym-Kp
for ******@mail.ru; Thu, 05 Apr 2018 14:52:34 +0300
Received: from localhost (localhost [127.0.0.1])
by ****.cf (Postfix) with ESMTPA id 34EEA417B4
for ; Thu, 5 Apr 2018 13:52:29 +0200 (CEST)
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII;
format=flowed
Content-Transfer-Encoding: 7bit
Date: Thu, 05 Apr 2018 16:52:29 +0500
From: oxon@****.cf
To: ******@mail.ru
Subject: 6
Message-ID:
X-Sender: oxon@****.cf
User-Agent: Roundcube Webmail/1.2.3
X-6b629377: 1
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
X-DMARC-Policy: no
X-Mras: OK
X-Spam: undefined
X-Received-For-Alias: ******@mail.ru
-----------------------------------------------------------------------------------------------------------------------------------

File zone

Code: [Select]
; Generated by CWP
; Zone file for cpnce***.cf
$TTL 14400
cpnc***.cf.      86400      IN      SOA      ns1.centos-webpanel.com.      mymail.mail.ru.      (
      2018040619 ;serial, todays date+todays
      86400 ;refresh, seconds
      7200 ;retry, seconds
      3600000 ;expire, seconds
      86400 ;minimum, seconds
      )


cpn***t.cf.      86400      IN      NS      ns1.centos-webpanel.com.
cpn***t.cf.      86400      IN      NS      ns2.centos-webpanel.com.
cpn***t.cf.      0      IN      A      80.211.******
localhost.c***t.cf.      0      IN      A      127.0.0.1
cpn***.cf.      0      IN      MX      10      mail.***ct.cf.
mail      0      IN      CNAME      ***t.cf.
www      0      IN      CNAME     ***ct.cf.
ftp      0      IN      CNAME      ***t.cf.
;      Add      additional            this      line
cp***ct.cf.      0      IN      TXT      v=spf1 a mx -all
mail._domainkey.cp***ct.cf.      14400      IN      TXT      v=DKIM1\; k=rsa\; p=MY PUB KEY HERE     
« Last Edit: April 07, 2018, 06:21:17 AM by Adak »

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Re: roundcube cant get mail error 550 5.1.1
« Reply #1 on: April 07, 2018, 10:41:21 PM »
Setup DMARC record for your domain name and then try to send an email.
https://www.24x7servermanagement.com/
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Re: roundcube cant get mail error 550 5.1.1
« Reply #2 on: April 09, 2018, 09:11:15 AM »
Setup DMARC record for your domain name and then try to send an email.
how? i more tryed and noting

Online
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Re: roundcube cant get mail error 550 5.1.1
« Reply #3 on: April 09, 2018, 09:51:27 AM »
Setup DMARC record for your domain name and then try to send an email.
how? i more tryed and noting

How to add a DMARC record?

Add a TXT record named "_dmarc" with a value "v=DMARC1; p=none"

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Re: roundcube cant get mail error 550 5.1.1
« Reply #4 on: April 11, 2018, 08:59:09 AM »
i add DMARC record, all the same mail cant be reply

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Re: roundcube cant get mail error 550 5.1.1
« Reply #5 on: April 11, 2018, 11:22:28 AM »
you need to test it by using this link
http://mail-tester.com/
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

*** Don't allow that your server or website is down, choose hosting provider with included expert managed support for your CWP.