Author Topic: Roundcube - Connection to storage server failed.  (Read 27507 times)

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Roundcube - Connection to storage server failed.
« on: July 02, 2015, 04:19:05 PM »
After creating the email accounts. I went to www.mydomain.com/roundcube

after entering the information, I am getting this error " Connection to storage server failed."

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Re: Roundcube - Connection to storage server failed.
« Reply #1 on: July 02, 2015, 04:26:14 PM »
have you tried ot tail/check mailserver log ?
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Re: Roundcube - Connection to storage server failed.
« Reply #2 on: July 02, 2015, 04:27:51 PM »
how do i do that? also I found that "dovecot is stopped" I clicked on start, it doesn't work.
« Last Edit: July 02, 2015, 04:29:35 PM by jay4eva »

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Re: Roundcube - Connection to storage server failed.
« Reply #3 on: July 02, 2015, 04:32:24 PM »
than that is your issue, is this a new server installation or ?

It would be the best that you contact support
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AntiDDoS Protection (web + mail)
http://centos-webpanel.com/website-ddos-protection-proxy

Join our Development Team and get paid !
http://centos-webpanel.com/develope-modules-for-cwp


Services Monitoring & RBL Monitoring
http://centos-webpanel.com/services-monitor


Do you need Fast and FREE Support included for your CWP linux server?
http://centos-webpanel.com/noc-partner-list
Installation Instructions
http://centos-webpanel.com/installation-instructions
Get Fast Support Here
http://centos-webpanel.com/support-services

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Re: Roundcube - Connection to storage server failed.
« Reply #4 on: July 02, 2015, 04:34:54 PM »
yes, it is a new installation.

Re: Roundcube - Connection to storage server failed.
« Reply #5 on: July 02, 2015, 05:14:18 PM »
service dovecot start and let us know what error it throws.

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Re: Roundcube - Connection to storage server failed.
« Reply #6 on: October 09, 2015, 01:38:54 PM »
I have the same issue, when I try to login I am getting this error: "connection to storage server failed." This is happening in a new installation using CWP WebPanel.

[root@home ~]# service dovecot restart
Stopping Dovecot Imap:                                    [  OK  ]
Starting Dovecot Imap:                                     [  OK  ]
[root@home ~]#

Any ideas on how to solve this?

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Re: Roundcube - Connection to storage server failed.
« Reply #7 on: May 01, 2017, 10:15:00 AM »
This is how you fix it:

Check the log:
tail /var/log/dovecot.log


if you see : Fatal: Unknown database driver 'mysql'
Meaning missing package! Dovecot requires the dovecot-mysql package to run mysql authentication. This problem is simply cured by installing it with yum:

yum install dovecot-mysql