Author Topic: [EMERGENCY] Roundcube Internal Error after Update  (Read 3610 times)

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[EMERGENCY] Roundcube Internal Error after Update
« on: October 19, 2021, 04:35:55 AM »
Hello, roundcube got automatically updated or whatever and now when i open a mailbox that has emails received into inbox, it throws internal errors. I really need to fix this asap, thanks.

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #1 on: October 19, 2021, 05:10:17 AM »
we're aware of this issue, this issue is from RC version 1.5.0 which required some more requriements. We're working on it for now you can use thunderbird or email clients to send receive emails.
or
if you need php based email client use https://www.rainloop.net/ until rc is fixed

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #2 on: October 19, 2021, 05:32:08 AM »
Is it possible to downgrade rc version temporary as ive got lots of customers using the mailbox?

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #3 on: October 19, 2021, 06:51:27 AM »
Can i connect rainloop client to current email database that roundcube used without breaking it?

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #4 on: October 19, 2021, 07:02:48 AM »
I'm making a temporary fix, wait

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #5 on: October 19, 2021, 07:06:19 AM »
Thanks, i managed to install rainloop as a temporary workout, but please let me know once there is a fix.


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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #7 on: October 19, 2021, 09:35:17 AM »
cwp fix
Code: [Select]
/scripts/update_cwp
/scripts/mail_roundcube_update
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http://www.studio4host.com/

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #8 on: October 19, 2021, 11:35:16 AM »
cwp fix
Code: [Select]
/scripts/update_cwp
/scripts/mail_roundcube_update

This downgraded my roundcube version. Is that the fix? How can i upgrade it back to 1.5 as the fix did the work for me?

Because after downgrading something else messed up. After i open an email to read, there is a huge contactpic.svg appearing on top of the email content.



EDIT: I upgraded back to 1.5.0 but is CWP going to downgrade it automatically to 1.4.11?
« Last Edit: October 19, 2021, 11:55:51 AM by Radical Redemption »

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #9 on: October 19, 2021, 06:00:33 PM »
the same happens here, this big image appears.

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #10 on: October 19, 2021, 08:53:58 PM »
Thanks for the fix. It works for us too!

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #11 on: October 20, 2021, 04:05:03 AM »
the same happens here, this big image appears.

Just upgrade back to 1.5.0 and apply the fix.

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #12 on: October 20, 2021, 12:39:05 PM »
the same happens here, this big image appears.

Just upgrade back to 1.5.0 and apply the fix.
  I used :

/scripts/update_cwp
/scripts/mail_roundcube_update

what is the fix link?

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Re: [EMERGENCY] Roundcube Internal Error after Update
« Reply #13 on: October 22, 2021, 04:42:15 PM »
Please downgrade your version to compatible version
Code: [Select]
sh /scripts/mail_roundcube_update
it works for me.