[EMERGENCY] Roundcube Internal Error after Update

Started by Radical Redemption, October 19, 2021, 04:35:55 AM

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Radical Redemption

Hello, roundcube got automatically updated or whatever and now when i open a mailbox that has emails received into inbox, it throws internal errors. I really need to fix this asap, thanks.

Sandeep

we're aware of this issue, this issue is from RC version 1.5.0 which required some more requriements. We're working on it for now you can use thunderbird or email clients to send receive emails.
or
if you need php based email client use https://www.rainloop.net/ until rc is fixed

Radical Redemption

Is it possible to downgrade rc version temporary as ive got lots of customers using the mailbox?

Radical Redemption

Can i connect rainloop client to current email database that roundcube used without breaking it?

Sandeep


Radical Redemption

Thanks, i managed to install rainloop as a temporary workout, but please let me know once there is a fix.


studio4host

cwp fix
/scripts/update_cwp
/scripts/mail_roundcube_update
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

*** Don't allow that your server or website is down, choose hosting provider with included expert managed support for your CWP.

Radical Redemption

#8
Quote from: studio4host on October 19, 2021, 09:35:17 AM
cwp fix
/scripts/update_cwp
/scripts/mail_roundcube_update


This downgraded my roundcube version. Is that the fix? How can i upgrade it back to 1.5 as the fix did the work for me?

Because after downgrading something else messed up. After i open an email to read, there is a huge contactpic.svg appearing on top of the email content.



EDIT: I upgraded back to 1.5.0 but is CWP going to downgrade it automatically to 1.4.11?

netuser01


abgchile


Radical Redemption

Quote from: netuser01 on October 19, 2021, 06:00:33 PM
the same happens here, this big image appears.

Just upgrade back to 1.5.0 and apply the fix.

netuser01

Quote from: Radical Redemption on October 20, 2021, 04:05:03 AM
Quote from: netuser01 on October 19, 2021, 06:00:33 PM
the same happens here, this big image appears.

Just upgrade back to 1.5.0 and apply the fix.
I used :

/scripts/update_cwp
/scripts/mail_roundcube_update

what is the fix link?

JohnG

Please downgrade your version to compatible version
sh /scripts/mail_roundcube_update

it works for me.