Author Topic: User Control Panel Login Problem  (Read 1192 times)

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User Control Panel Login Problem
« on: November 23, 2024, 02:04:09 PM »
I have a vps server.

I installed the system rocky linux 9.

But after installation, users cannot access the control panel:

The root control panel of the server loads normally and I can log in, but the problem is with the users.

I tried the system Almalinux 9 and it has the same problem.

CentOS and Almalinux 8 are no longer available in my data center.





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Re: User Control Panel Login Problem
« Reply #1 on: November 23, 2024, 08:13:42 PM »
Try suspending the account, and reactivating.

Some people have been having this glitch with users not being able to login.

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Re: User Control Panel Login Problem
« Reply #2 on: November 23, 2024, 11:39:58 PM »
The solution and method did not work

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Re: User Control Panel Login Problem
« Reply #3 on: November 23, 2024, 11:46:41 PM »
Make sure the problematic accounts have some free space and the server has some free space overall.

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Re: User Control Panel Login Problem
« Reply #4 on: November 24, 2024, 12:18:03 AM »
The server is new and the space available is large.

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Re: User Control Panel Login Problem
« Reply #5 on: November 24, 2024, 08:22:26 AM »
Then I just recommend you to reset the passwords  for the problematic accounts, clean cache and cookies of your browser and make new attempt to access the user panel. Double check you don't copy some hidden spaces (extra chars) in case you use copy/paste when you specify the login credentials at the login form.

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Re: User Control Panel Login Problem
« Reply #6 on: November 24, 2024, 08:33:42 AM »
Then I just recommend you to reset the passwords  for the problematic accounts, clean cache and cookies of your browser and make new attempt to access the user panel. Double check you don't copy some hidden spaces (extra chars) in case you use copy/paste when you specify the login credentials at the login form.

The cwp panel has all the problems except that it is slow in moving between the features and options. It was removed and the WHM/Cpanel panel was installed. It has fewer problems and is compatible with the new systems.

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Re: User Control Panel Login Problem
« Reply #7 on: November 24, 2024, 09:26:18 AM »
I use CWP a lot and I am absolutely satisfied. CWP works very well on Almalinux 8. In case you use Almalinux 9 then be prepared for struggle because CWP for Almalinux 9 is at beta stage.

I think the direct comparison of cPanel and CWP isn't fair because cPanel isn't provided for free at all except the trial period (14 days). It costs $40/month and  was founded ~20 years ago. Yes, cPanel is solid and well known panel now, but it was very buggy too. Some security problems hasn't been fixed up to now. I know because I use cPanel since beginning.

In my opinion CWP is very good panel with great potential.

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Re: User Control Panel Login Problem
« Reply #8 on: November 24, 2024, 09:50:14 AM »
I use CWP a lot and I am absolutely satisfied. CWP works very well on Almalinux 8. In case you use Almalinux 9 then be prepared for struggle because CWP for Almalinux 9 is at beta stage.

I think the direct comparison of cPanel and CWP isn't fair because cPanel isn't provided for free at all except the trial period (14 days). It costs $40/month and  was founded ~20 years ago. Yes, cPanel is solid and well known panel now, but it was very buggy too. Some security problems hasn't been fixed up to now. I know because I use cPanel since beginning.

In my opinion CWP is very good panel with great potential.

I bought $7 not $40. Another point some data centers force you to use some systems, like the center I deal with does not provide a system Almalinux 8 , I am forced to use Almalinux 9 .
So the CWP team has to keep up with these changes in data centers or not everyone will be able to use their board.

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Re: User Control Panel Login Problem
« Reply #9 on: November 24, 2024, 08:01:56 PM »
Almalinux 8 is supported (security fixes) until the 1st of March 2029. So it isn't reasonable to disable it for my opinion. I do believe major datacenters offer Almalinux 8 still.

Every cPanel license allows to create certain number of accounts. Than more you pay than more accounts you will be able to create. I do believe the license of $7/month allows to create no more than 5 accounts.

Yes, CWP for Almalinux 9/ RockyLinux 9 in beta. However, if you are the system administrator (not a user who knows how to use copy/paste) then it isn't a problem to fix the problems. At least, most of them are described and solved on this forum numerous times.

Anyway, it is your choice how to spend your time and money ;) Good luck !

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Re: User Control Panel Login Problem
« Reply #10 on: November 25, 2024, 06:54:44 AM »
Almalinux 8 is supported (security fixes) until the 1st of March 2029. So it isn't reasonable to disable it for my opinion. I do believe major datacenters offer Almalinux 8 still.

Every cPanel license allows to create certain number of accounts. Than more you pay than more accounts you will be able to create. I do believe the license of $7/month allows to create no more than 5 accounts.

Yes, CWP for Almalinux 9/ RockyLinux 9 in beta. However, if you are the system administrator (not a user who knows how to use copy/paste) then it isn't a problem to fix the problems. At least, most of them are described and solved on this forum numerous times.

Anyway, it is your choice how to spend your time and money ;) Good luck !

My Cpanel is $7 unlimited accounts, it seems even the prices of the boards you don't know them
The Cpanel that gives you 5 accounts for $29.99, but here are many sites that sell the license for a cheap price.

The Login problem, why is it not solved? There are more topics here in the forum that have not solved the problem with them.

Why don't you put the solutions here so that everyone can benefit? I am sure that you do not know the solution

It seems that you learned to write two lines in the shell, so you think that you are a professional and a professor

I deal with a famous German data center that no longer provides these systems.

I deal with a famous German data center that no longer has these systems such as Almalinux 8 and CentOS
« Last Edit: November 25, 2024, 06:58:01 AM by Abu_Haron »

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Re: User Control Panel Login Problem
« Reply #11 on: November 25, 2024, 08:38:05 AM »

My Cpanel is $7 unlimited accounts, it seems even the prices of the boards you don't know them
The Cpanel that gives you 5 accounts for $29.99, but here are many sites that sell the license for a cheap price.


"Unlimited account creation" doesn't mean "ability to host unlimited accounts".


The Login problem, why is it not solved? There are more topics here in the forum that have not solved the problem with them.

Why don't you put the solutions here so that everyone can benefit? I am sure that you do not know the solution

It seems that you learned to write two lines in the shell, so you think that you are a professional and a professor

I deal with a famous German data center that no longer provides these systems.

I deal with a famous German data center that no longer has these systems such as Almalinux 8 and CentOS


Exactly, your request to get assistance sounds like "I don't want to check logs, docs, search forum, etc. Just give me some commands to run on my server to fix the problem.".

Mr. professional, good luck, once again !

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Re: User Control Panel Login Problem
« Reply #12 on: November 25, 2024, 09:02:27 AM »

My Cpanel is $7 unlimited accounts, it seems even the prices of the boards you don't know them
The Cpanel that gives you 5 accounts for $29.99, but here are many sites that sell the license for a cheap price.


"Unlimited account creation" doesn't mean "ability to host unlimited accounts".


The Login problem, why is it not solved? There are more topics here in the forum that have not solved the problem with them.

Why don't you put the solutions here so that everyone can benefit? I am sure that you do not know the solution

It seems that you learned to write two lines in the shell, so you think that you are a professional and a professor

I deal with a famous German data center that no longer provides these systems.

I deal with a famous German data center that no longer has these systems such as Almalinux 8 and CentOS


Exactly, your request to get assistance sounds like "I don't want to check logs, docs, search forum, etc. Just give me some commands to run on my server to fix the problem.".

Mr. professional, good luck, once again !

I did not ask for help until I tried the solutions here and they did not work and I searched for solutions outside the forum and not only in the forum. Do not speak and you do not know what you did before asking for help. The last solution I tried and it did not work was on the following link:
https://forum.centos-webpanel.com/centos-webpanel-bugs/fix-user-panel-login-is-not-working/
Unlimited website hosting I know what to write before I changed my server The same cost of $7 I was hosting 8 websites on it.

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Re: User Control Panel Login Problem
« Reply #13 on: November 28, 2024, 08:34:19 PM »
We are working on resolving this issue, a quick fix is ​​to go to this file
Code: [Select]
nano /etc/login.defs


and comment out the following line

Code: [Select]
SHA_CRYPT_MAX_ROUNDS 5000


to

Code: [Select]
#SHA_CRYPT_MAX_ROUNDS 5000

After this you can change the user's password from the cwp administration panel and you will be able to login.
« Last Edit: November 28, 2024, 08:37:32 PM by josemnunez »