Author Topic: Unauthorised web access  (Read 1645 times)

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Unauthorised web access
« on: June 25, 2019, 01:59:48 PM »
When I try to access Softaculous via admin panel, I get the following error: "Unauthorised web access". This is happening on a two different servers, both running CWPpro version 0.9.8.836.

I also get the same error when trying to access Softaculous via user panel.

Any ideas what might be causing this? I remember receiving an update notice from Softaculous last friday to version 5.2.3.

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Re: Unauthorised web access
« Reply #1 on: June 26, 2019, 12:27:44 AM »
this needs to be checked by the support.
Please contact the support team

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Re: Unauthorised web access
« Reply #2 on: June 26, 2019, 03:21:13 PM »
YEs, it happaned to me today as well. Suddenly there are many bugs with CWP pro and softaculous. I paid for pro version because I want it is stable, but look like so many bugs so far. The problem "Unauthorised web access" at both admin panel and end user panel.

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Re: Unauthorised web access
« Reply #3 on: June 27, 2019, 06:49:30 AM »
I backed up my Softaculous settings according to this guide https://softaculous.com/wiki/index.php/Reinstall and then I uninstalled it via CWP.

After installing it back it started working again.

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Re: Unauthorised web access
« Reply #4 on: June 27, 2019, 02:23:58 PM »
Awesome, thank you so much Solsku. By following your instructions, I was able to solve the problem, restored all the settings and configuration.

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Re: Unauthorised web access
« Reply #5 on: July 02, 2019, 09:59:00 AM »
Latest Softaculous update fixed the previous problem on my another server, but after the latest CWP update it's not working anymore. Current version 0.9.8.841 Edit: Also not working on version 0.9.8.842

29.6.2019 update:
The Softaculous Team has released 5.2.4. There is a bug fix for CentOS Web Panel. The following is the list of changes :
1) [Bug Fix] : Softaculous was giving "Unauthorised web access" error in Centos Web Panel server for fresh user account. This is fixed now.
« Last Edit: July 02, 2019, 10:01:54 AM by Solsku »

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Re: Unauthorised web access
« Reply #6 on: July 02, 2019, 05:30:23 PM »
I did the manual fix as suggested here, worked for a few days, but I'm getting again the same message "Unauthorised web access".

CWPpro version: 0.9.8.842

I'm wondering if there will be a permanent fix soon.

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Re: Unauthorised web access
« Reply #7 on: July 02, 2019, 11:27:35 PM »
Try this
Code: [Select]
/usr/local/cwp/php71/bin/php /usr/local/softaculous/cron.php

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Re: Unauthorised web access
« Reply #8 on: July 03, 2019, 05:22:23 AM »
Softaculous started working again after CWP update, versions 0.9.8.844 and 0.9.8.845 tested.

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Re: Unauthorised web access
« Reply #9 on: August 23, 2019, 08:56:22 PM »
License Inactive
  Your license (34435-25485-56776-32395-53579) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

how to fix it?

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Re: Unauthorised web access
« Reply #10 on: August 24, 2019, 10:29:17 AM »
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.

Regards

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Re: Unauthorised web access
« Reply #11 on: September 10, 2019, 05:49:55 AM »
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.

Regards

This is the last thing a person can check before going deeper into the issue :D.

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Re: Unauthorised web access
« Reply #12 on: September 10, 2019, 06:10:18 AM »
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.

Regards

This is the last thing a person can check before going deeper into the issue :D.

What else should be checked when there is a clear message that softaculous is expired.