Unable to Access CWP Panel : 500 Error

[techs]

Hi All,

We are unable to access the CWP panel suddenly and its showing 500 error in browser. While checking the logs, we are able to locate the following error.

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[error] 918#0: *33 FastCGI sent in stderr: "PHP message: PHP Fatal error:  <br>The encoded file <b>/usr/local/cwpsrv/htdocs/admin/index.php</b> has expired. in Unknown on line 0" while reading response header from upstream, client: x.x.x.x, server: localhost, request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host:

This is an old server with CentOS 7 OS and was running fine. Any possible reasons for this error and how to fix this?

Thanks in advance.

[overseer]

You need to update your CWP version. Older files that are IonCube encoded will expire and throw these kinds of errors.

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yum -y update
yum clean all
yum check-update
yum update
sh /scripts/update_cwp

[koala04]

same error here

update_cwp return:

update_cwp: line 1: /usr/local/cwp/php71/bin/php: No such file or directory

[overseer]

https://wiki.centos-webpanel.com/cwp-expired-error-500

Current version is 0.9.8.1222 so use that in the directions.

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cd /usr/local/cwpsrv/htdocs
chattr -i -R /usr/local/cwpsrv/htdocs/admin
wget static.cdn-cwp.com/files/cwp/el7/cwp-el7-0.9.8.1222.zip
unzip -o -q cwp-el7-0.9.8.1222.zip
rm -f cwp-el7-0.9.8.1222.zip

cd /usr/local/cwpsrv/var/services/
wget static.cdn-cwp.com/files/cwp/el7/cwp-services.zip
unzip -o -q cwp-services.zip
rm -f cwp-services.zip

[koala04]

done, but i have always error 500

all commands run fine exept:
chattr -i -R /usr/local/cwpsrv/htdocs/admin

chattr: Operation not supported while reading flags on /usr/local/cwpsrv/htdocs/admin/admin/design

[cyberspace]

try

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chattr -a -i -R /usr/local/cwpsrv/htdocs/admin

instead of

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chattr -i -R /usr/local/cwpsrv/htdocs/admin

If it doesn't help then run:

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df -T /usr/local/cwpsrv/htdocs/admin/admin/design

and show output.

[koala04]

[root@srv1 htdocs]# df -T /usr/local/cwpsrv/htdocs/admin/admin/design
Filesystem     Type  1K-blocks      Used Available Use% Mounted on
/dev/sda3      ext4 1441774144 694852724 673609628  51% /

[cyberspace]

EXT4 supports the attribute "immutable".

Run:

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rpm -qa | grep cwpphp

ls -l  /usr/local/cwp/php71/bin/php

yum search cwpphp

and show output again.