You are NOT running CWP Pro

Started by tyrnight, February 21, 2018, 04:07:07 PM

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tyrnight

I paid for the software and its been working great for 6 months now.. and now all of a sudden it says "You are NOT running CWP Pro"


here is the sinfo.sh output.



[root@server ~]# curl http://dl1.centos-webpanel.com/files/s_scripts/sinfo.sh|sh
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   889  100   889    0     0   2673      0 --:--:-- --:--:-- --:--:--  2677
===============================================
Kernel:
Linux server.nicksmail.co 4.15.3-1.el7.elrepo.x86_64 #1 SMP Mon Feb 12 06:46:25 EST 2018 x86_64 x86_64 x86_64 GNU/Linux

CPU info:
model name   : Intel(R) Xeon(R) CPU           X5670  @ 2.93GHz

Release:
CentOS Linux release 7.4.1708 (Core)

Arch:
x86_64

Virtualization Type:

Memory:
              total        used        free      shared  buff/cache   available
Mem:          64409        2905       59960           9        1543       60904
Swap:          8063           0        8063

MySQL info:
mysql  Ver 15.1 Distrib 10.1.31-MariaDB, for Linux (x86_64) using readline 5.1

Disk Info:
Filesystem           Size  Used Avail Use% Mounted on
devtmpfs              32G     0   32G   0% /dev
tmpfs                 32G  8.0K   32G   1% /dev/shm
tmpfs                 32G  8.7M   32G   1% /run
tmpfs                 32G     0   32G   0% /sys/fs/cgroup
/dev/mapper/cl-root   50G   22G   29G  43% /
/dev/sda1           1014M  182M  833M  18% /boot
/dev/sdb1            2.0T  350G  1.6T  19% /fullbackup
/dev/mapper/cl-home  499G   22G  477G   5% /home
tmpfs                6.3G     0  6.3G   0% /run/user/0


#
# /etc/fstab
# Created by anaconda on Tue Aug 15 19:06:46 2017
#
# Accessible filesystems, by reference, are maintained under '/dev/disk'
# See man pages fstab(5), findfs(8), mount(8) and/or blkid(8) for more info
#
/dev/mapper/cl-root     /                       xfs     defaults        0 0
UUID=6b502fcf-8025-436c-a125-100b4d216e40 /boot                   xfs     defaults        0 0
/dev/mapper/cl-home     /home                   xfs     defaults        0 0
/dev/mapper/cl-swap     swap                    swap    defaults        0 0
LABEL=/fullbackup /fullbackup      ext4    defaults        1 2

Apache PHP info:
Failed loading /usr/local/ioncube/ioncube_loader_lin_7.2.so:  /usr/local/ioncube/ioncube_loader_lin_7.2.so: cannot open shared object file: No such file or directory
Failed loading /usr/local/zend/5.6/ZendGuardLoader.so:  /usr/local/zend/5.6/ZendGuardLoader.so: undefined symbol: zval_used_for_init
PHP 7.2.1 (cli) (built: Jan 19 2018 11:57:58) ( NTS )
Copyright (c) 1997-2017 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2017 Zend Technologies

Apache start script check:
grep: /etc/init.d/httpd: No such file or directory

CWP Admin check:
/usr/local/cwpsrv/htdocs/admin

CWP version:
Failed loading /usr/local/ioncube/ioncube_loader_lin_7.2.so:  /usr/local/ioncube/ioncube_loader_lin_7.2.so: cannot open shared object file: No such file or directory
Failed loading /usr/local/zend/5.6/ZendGuardLoader.so:  /usr/local/zend/5.6/ZendGuardLoader.so: undefined symbol: zval_used_for_init
No Loader is installed. Please contact support.
===============================================

tyrnight

re ran the Daily cron

./etc/cron.daily/cwp

fixed it

aparently it couldnt see the CWP server for updates.. but it can ping it now..


tyrnight

But I lost a few features and had to recompile apache and ngnix and it fails all my SSL certs now.. still cant use Varnish or ngnix. but SSL works with vanilla apache.

peteclyde

Quote from: tyrnight on February 21, 2018, 04:19:11 PM
re ran the Daily cron

./etc/cron.daily/cwp

fixed it

aparently it couldnt see the CWP server for updates.. but it can ping it now..

I just had the same issue whereby my network was down and couldn't contact the cwp server.  The two things that happened were:

It started to show that I wasn't using CWPpro and;

It broke my nginx config, making all my nginx sites inaccessible.

Surely this is a serious bug - access to my websites shouldn't be broken just because cron didn't run properly !

Not to mention the 2 hours it took for me to troubleshoot (until I found this thread !)

Not good enough.

Pete

sva260

#4
can you contact support ? http://centos-webpanel.com/contact
i don't want this happens to me in future

peteclyde

#5
Quote from: sva260 on November 06, 2019, 06:17:23 PM
can you contact support ? http://centos-webpanel.com/contact
i don't want this happens to me in future

Yes, I logged a support ticket 24 hours ago and have heard nothing back.

Pete

Monclee


josemnunez

run the following


sh /scripts/update_cwp

Sandeep

Quote from: peteclyde on November 07, 2019, 04:17:09 AM
Quote from: sva260 on November 06, 2019, 06:17:23 PM
can you contact support ? http://centos-webpanel.com/contact
i don't want this happens to me in future

Yes, I logged a support ticket 24 hours ago and have heard nothing back.

Pete

whats your ticket number ?