Incorrect Access

[HTA]

Hi all,

I am now having trouble logging into customer web panel (Admin panel is all OK).

I am getting this message: -

Incorrect Access

Can anyone help me please?

Many thanks and kind regards

HTA

[Mighty Dr.Wolf]

hi
just go to the cwp admin and change the password of this customer to (Random Password)
and then with this RANDOM password go to the customer web panel and change it from there to whatever you want >>>
sorry for my english
Regards

[HTA]

Hi Mighty Dr.Wolf,

Thank you so much for your kind and quick help 

All sorted now. Just cannot believe I was so dumb as to not try that myself 

All the best for 2019

Regards

HTA

[Mighty Dr.Wolf]

i had the same problem so i tried for like more than 4 hours and success at the end

wish you all best in your life 
Regards

[HTA]