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Lost access to CWPpro after a server restart

Started by wasiqwiqar, September 25, 2020, 04:22:06 AM

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wasiqwiqar

Hey,

I've opened a ticket on this already and will update this thread with more information. I logged into CWP web panel and was greeted by this:

Updates:

  • Got a copy pasta response that told me to wait 24 hours after ordering, which isn't the problem I'm facing, replied and waiting for another response.
  • It seems like this might be a visual bug or something is triggering the warning for no reason? I seem to still have access to CWPpro features despite the warning popping up on every page



Text in case someone's googling this, there's literally only one other thread about this but that user's entire panel is acting up.

CWPpro DISABLED - SECURITY ISSUE
CWPpro expired/disabled, this will also disable all your CWPpro services.


Everything else is working perfectly fine, I haven't changed my default SSH ports but I don't think that'd be causing it.

I ordered CWPpro and used the "sh /scripts/update_cwp" command to force and update to enable CWPpro, but after a recent restart due to Vultr's London datacenter maintenance, this warning starting showing up. My IP address is the exact same.

mkaioh2

TY SO MUCH! U HELP ME ALOT WITH U SSH CODE =D

Netino

Quote from: wasiqwiqar on September 25, 2020, 04:22:06 AM
Hey,

I've opened a ticket on this already and will update this thread with more information. I logged into CWP web panel and was greeted by this:

(...)


(...)
Everything else is working perfectly fine, I haven't changed my default SSH ports but I don't think that'd be causing it.

I ordered CWPpro and used the "sh /scripts/update_cwp" command to force and update to enable CWPpro, but after a recent restart due to Vultr's London datacenter maintenance, this warning starting showing up. My IP address is the exact same.


Check if you have some firewall block to 'centos-webpanel.com' or to IP adress [158.69.227.165].
These are used to update the system.

Regards,
Netino

overseer

Yes, and be careful of what countries you block in CSF -- European datacenters are used for CWP's hosting infrastructure.

Starburst

I agree with what @overseer @natino posted.

CWP's licensing server is somewhere in France I think.

Clear out your csf.deny temporarily, and then run sh /scripts/update_cwp

If it comes back, then you know something is blocked.