roundcube 403 error

[anandmys]

My webmail url https://server/roundcube/ throws 403 forbidden error

[root@manage ~]# sh /scripts/mail_roundcube_update

Last metadata expiration check: 0:00:32 ago on Wed 11 Nov 2026 05:15:00 AM CET.
Dependencies resolved.
Nothing to do.
Complete!

panel PHP 8.3: skipping the 7.2 INTL installation.
chmod: cannot access '/usr/local/cwpsrv/var/services/roundcube/temp': No such file or directory
chmod: cannot access '/usr/local/cwpsrv/var/services/roundcube/logs': No such file or directory
###############################
Roundcube 1.5.15 is up-to-date
###############################
[root@manage ~]#

Please help

 

[overseer]

That RC script may be outdated. 1.5.15 was the previous last stop for the CWP with PHP backend 7.2 version. Now that the backend is 8.3, it should be the RC 1.6.x branch in play.

[anandmys]

Can you please help. Have sent PM

[anandmys]

I am in a unique problem.

I have a snapshot of server from 2 days back with version CWPpro version: 1.30.5

If I restore it, webmail works fine.

The moment cwp is updated to newer version, webmail throws 403 error

When I checked the new roundcube folder, many files inside /usr/local/cwpsrv/var/services/roundcube/ are missing including /usr/local/cwpsrv/var/services/roundcube/index.php

I need to fix the issue. Also temporarily how can I stop auto updates?

[anandmys]

Got an auto update to 1.30.8

Roundcube working fine now.