Users are unable to access there accounts

Started by Dbetts22, April 07, 2019, 05:03:53 PM

Previous topic - Next topic

Dbetts22

Sorry if this is the wrong area, but my users are contacting me now that when they try to log into their account they receive the following error:
is currently unable to handle this request.
HTTP ERROR 500
I have also tried it and receive the same error.

The url is http://xxxx.com:2082
Have tried it with https://
Still receive the same error
I have looked at the apache error logs and don't see ant errors for logins.

I have tried to fox permissions on all users still same error.

What's up?

josemnunez


dutchwebsites

This is happening to me too... Anybody know if this is because of a recent update or something? How can we fix this?

josemnunez


adamjedgar

I too am having this problem today on a new account that i have just setup.

I have tried swapping web servers from nginx to apache and that doesnt help.

Has anyone found a solution?

evansa

Hello,

For security reasons, CWP is enforcing https to both CWP admind and user panel.
So for admin panel, its will be https://xxxx:2031 and for user panel, https://xxxx:2083

Lets know if you still have issues