Your DKIM signature is not valid

Started by jeniha, July 26, 2018, 01:27:46 PM

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jeniha

Hello, i tested my email server but i have little question(problem) with DKIM.
In mail-tester i see this error:
The DKIM signature of your message is:

v=1;
a=rsa-sha256;
c=relaxed/simple;
d=salespc.net;
s=default;
t=1532610843;
bh=g3zLYH4xKxcPrHOD18z9YfpQcnk/GaJedfustWU5uGs=;
h=To:From:Subject:Date;
b=q+kkjGkado7ihboV2LzQDJJ9dQqCLnpGv9Q5NMMl5QsIvQgw+dVlD469h7H5Figd4B8qdGvYXFt/EBekBosM9XZnYFegDsQFNj8DtgSTndCGXrcdnlhmCmAXN5Lc43guAQNfSf4bNiPAci/OCmVABqJaVT5n4Wfn7uSKVThMLlY=
We were not able to retrieve your public key.
Please ensure that you inserted your DKIM TXT DNS record on your domain salespc.net using the selector default.
If you recently modified your DNS, please be patient and test again your Newsletter in 12 hours, it may take some time for the DNS to be propagated


In my cwp DKIM is this:
_dmarc 14400 IN TXT "v=DMARC1; p=none"
default._domainkey 14400 IN TXT "v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDDeRcpL2tZiKNJxf9iHazO6TjJF7UNfD6BAz2ttE8W/67wq1b6BARq1NNnwApPQsbKCtH4/KSzXSjv+lH1S4nWVzkJJKEz/6En4Bn9EWOiM1c83XATqSEzLK3+ztiNKqF3t5JTNnVc6gbnmCjt2AawYL30j3KIwWJleC8eHNgXvwIDAQAB"


And in my hosting is same:
"v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDa+JyyrldCdH1OXQv18Nsdgb+gvWjrAYBD/c1I0NfIHXgZMhpW3e/Lta0CvMxL1hLjHsr2hpPgGWyz4+NWPI7vjl/8XjtGgqUnlni7ChdZWDpqVmBUMve5qSnQC7zYarybnZnBh579ARIVHPpjBcZAo2xZ44C5CfTTO9xS53+4kwIDAQAB"


See pic of my hosting dns settings : http://www.salespc.net/dkim.jpg

studio4host

dkim signature must be the same on your dns and in the dkim configuration, if you use some other server for dns then you need to update dkim record there with signature info from cwp dkim manager
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

*** Don't allow that your server or website is down, choose hosting provider with included expert managed support for your CWP.

bullten

Copy the same as it is in your domain panel dns.

You cant use @ as you have to define handler for it.

jeniha

This is the DKIM that i need to change it in hosting isp and cwp: q+kkjGkado7ihboV2LzQDJJ9dQqCLnpGv9Q5NMMl5QsIvQgw+dVlD469h7H5Figd4B8qdGvYXFt/EBekBosM9XZnYFegDsQFNj8DtgSTndCGXrcdnlhmCmAXN5Lc43guAQNfSf4bNiPAci/OCmVABqJaVT5n4Wfn7uSKVThMLlY=  ?

studio4host

you always need to copy key from sending server to dns and not in other way and then all should be working

you can test you rmail here
http://mail-tester.com/
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

*** Don't allow that your server or website is down, choose hosting provider with included expert managed support for your CWP.

jeniha

Here is my settings:
https://www.salespc.net/1.jpg
https://www.salespc.net/2.jpg
https://www.salespc.net/3.jpg
Cant undarstand you really can you give me exmaple where to where to put dkim.

bullten

In image http://www.salespc.net/dkim.jpg

Did you tied replacing @ with default._domainkey for DKIM record?


jeniha

Only with A record i cant change to someting like that in txt record cant change nothing except value:
http://www.salespc.net/dkim2.jpg
http://www.salespc.net/dkim3.jpg

bullten

Ask your domain provider for that then.

jeniha

They tell me its not there problem...

bullten

#10
Well it is their issue. You need to add selector to verify DKIM key