Cant add autoresponder

[hevus]

I have CWP pro, and cant add autoresponders after updating.

As a root user in the main control panel, when I click to add an autoreponder, a red popup appears saying: "FATAL ERROR error writing to DB".

When I try adding an autoresponder via the user control panel, the list of autoreponders just doesnt load (stays blank).

I tried this advice on another thread:

Before update you can using next fix:
chown postfix /usr/local/cwpsrv/htdocs/resources/admin/include/postfix.php
chmod 644 /usr/local/cwpsrv/htdocs/resources/admin/include/postfix.php
chattr +i /usr/local/cwpsrv/htdocs/resources/admin/include/postfix.php

It didnt work. I assume this was just to use these commands via ssh, which is what I did.

[tg040]

It's a shame that 6 months later, this hasn't been fixed. I am having the same issues. Were you able to fix this? I tried the above lines but no luck.

[Namaste]

My autoresponder works fine.  But keep in mind you have to have the email account created and visible in your list of email accounts.   Forwarding domains can cause autoresponder problems.

[bytecanarias]

Hello, to create the autoresponder I have to do it as root from the CWP panel.
If I have already created an autoresponder and I want to modify it, I get a DB error.
If the client tries to do it from his panel, he also gets a DB error.
So I don't know where is the failure, let's see if someone @admin answers the doubts.

[Vinayak]

This issue still exists, cab add autoresponder as root or as user, but can not update/modify any of the existing one.

Gives "Error writing to DB"

[bobster]

work around that worked for me was to edit responder then untick "Only send during this time period". This then allowed me to save

NB: down side here is "Only send during this time period " remains unticked which means you manually have to set it up on start date and remove again for your time window.

This is not a fix! just a work around that worked for me.

[TheQuantumPharaoh]

Having the same problem. Can add an autoresponder but cannot edit it with out deleting it and starting over. Getting the database error. Any help from CWP admins?

[Starburst]

You set and edit autoresponders for individual mailboxes via the Roundcube Webmail interface.

Ditto for creating CC'ing & BCC'ing to other mailboxes.