Connection to IMAP server failed

[sitesme]

Hi

When trying to access Webmail, we get the error "Connection to IMAP server failed"

We never tried to login to Webmail before, it's the first time and the error shows up.

If someone could guide me to sort it out, I appreciate it.

[24x7servermanagement]

Check if IMAP is running on your server or not.

You can verify this easily with 'telnet localhost 143' at the server or 'telnet server-ip 143' from your computer using command prompt.

If this is correct then check if localhost line is present in below file or not?

/etc/hosts

[studio4host]

check if dovecot works

Code Select Expand

service dovecot status

to start it use

Code Select Expand

service dovecot restart

also be sure that you are using cwp webmail which is roundcube.