Email sent to Gmail reaches SPAM

Started by aledherrera, May 11, 2021, 09:03:01 PM

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aledherrera

Hi, how are you? I have the following problem, all mail that leaves the server reaches spam in Gmail, Outlook and Yahoo!

Check at https://www.mail-tester.com/ and the answer is 10/10

Check the IP and it is not in SPAM

But it keeps coming to SPAM, what could be the issue?

Sandeep

your ip is new or there is no reputation for the ip

ManjunathPM


joaomach

Can you provide us with the mail server domain?

calub1977

#4
did you get a pointer record from your isp for your static ip?
just like an A host record points to your server you need a reverse record to point to the server as well. Pointer or PTR record resolves your IP to your servers FQDN