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Title: IP used in the HELO request
Post by: LegendaryAman on July 30, 2016, 02:01:29 PM

Hello,

I was testing my email on mail-tester.com (http://mail-tester.com) and and i got this error:

-1.999 FSL_HELO_BARE_IP_2 IP used in the HELO request
The hostname should be a domain name, not an IP address

I have checked my postfix configuration in CWP and it has a valid hostname.

Anybody knows whats wrong?

Thanks :)

Title: Re: IP used in the HELO request
Post by: keanokia on August 03, 2016, 11:40:16 AM

same problem. any one ?

Title: Re: IP used in the HELO request
Post by: keanokia on August 03, 2016, 04:09:11 PM

no one can help ??? :(

Title: Re: IP used in the HELO request
Post by: keanokia on August 05, 2016, 04:06:49 AM

solve to my self :P

go to...

/usr/local/apache/htdocs/roundcube/config/defaults.inc.php

find the..

$config['smtp_helo_host'] = '';

and replace to

$config['smtp_helo_host'] = 'mail.yourhostname.com';

Title: Re: IP used in the HELO request
Post by: Igor S. on August 21, 2016, 09:11:09 AM

Hello.

I guess you have using webmail by link like http://server_ip/webmail . But it should be http://your_domain/webmail

Control Web Panel

WebPanel => E-Mail => Topic started by: LegendaryAman on July 30, 2016, 02:01:29 PM