530 Login authentication failed

[sudogo]

Hello

I have issue when i try to access to ftp

Statut :   Résolution de l'adresse de mercatocar.com
Statut :   Connexion à 92.xx.Xx.xxx:21...
Statut :   Connexion établie, attente du message d'accueil...
Réponse :   220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Réponse :   220-You are user number 1 of 50 allowed.
Réponse :   220-Local time is now 20:30. Server port: 21.
Réponse :   220-IPv6 connections are also welcome on this server.
Réponse :   220 You will be disconnected after 15 minutes of inactivity.
Commande :   USER xxxxxxxxx
Réponse :   331 User mercato OK. Password required
Commande :   PASS ********
Réponse :   530 Login authentication failed
Erreur :   Erreur critique : Impossible d'établir une connexion au serveur


Any Help please

[asifashi]

I am also facing the same issue

[studio4host]

you need to set a different password

[aakrutitech]

Same issue with me.

I created a user with user001 name and I was trying to access it but failed. Later I understood that the user name should be user@domain in my case it was user001@sxyzxyzs.pqr

(*domain name not disclosed)