Add domain, without ww cant work

[khususgw]

hello

im new using CWP

after fresh install and i like the GUI

but

when i add a domain from add acount

the domain can connect without www
ex : www.domain.com < its works
but : domain.com< wont works

anyone know how to solve it?

[Administrator]

have you created account without www or with www ?
You should always make accounts without www, since www will be automatically added

[khususgw]

first i create with WWW
after that i remove the WWW and make new one without www

but still same, with www the domain is connected
without www cant open the pages

[nuffsaid]

IS your domain pointing to your server via A records or via NS record ?

[Administrator]

excellent question, if you don't use your server for the nameserver then you will need to check on the nameservers that you have an A record for www to.