AL 9 server not upgrading to CWP Pro

Started by jkbadouvas, January 28, 2025, 02:49:47 PM

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jkbadouvas

hi everyone,

I've purchased a licence for CWP Pro and my server is not getting updated.
Here is what I get

https://ibb.co/q5qpQBm

Anyone having the same problem?

josemnunez

What IP addresses are assigned to that server?

Starburst

If you Base IPv4 matches what's in the system.

Try running:
/scripts/update_cwp

jkbadouvas

This is my IP

192.119.111.125

I've run all sort of commands, nothing happens!

Martins-phpbb


jkbadouvas

Already done so... Nothing changed unfortunatelly and no one from support responds.

Starburst

#6
Quote from: jkbadouvas on January 29, 2025, 02:54:30 PM
This is my IP

192.119.111.125

I've run all sort of commands, nothing happens!

I added your IP (192.119.111.125) to our partner account (temporarily).

Run
/scripts/update_cwp

You should have CWPpro now.  ;)

Starburst

This seem like it's been abandoned, so I'll go ahead and remove the IP.

jkbadouvas

Still Nothing!

I am running all sorts of commands but nothing happens

Starburst

Well I removed your IP from ours back in February, since I didn't receive any replies.
And now it is 6 months later, and your posting the exact same message, makes me wonder if you are an AI bot.

What distro are you running CWP on?

Is the server behind a NAT?

Not sure what you keep posting the same over and over by
QuoteI am running all sorts of commands but nothing happens.

All you need to run is:
/scripts/update_cwp


Starburst

Is 192.119.111.125 the Public Base IP for the server?

If so, that is the IP you want to use in the control panel for the license.

IF you have a different Public IP as the base, then that one needs to be used.