CWPro - not recieved

Started by ace674, December 22, 2016, 09:13:04 AM

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ace674

Hello,

I have paid for a copy of CWPro and have not received any instructions on how to activate, I have paid for a full year. Would you be able to advise how I activate it on my server please? If it is not ready yet, could I have the payment refunded? Regards.

je2u

You should receive that in 24h, if not, write to support.
I received that after 3h from payment.

ace674

Ahh, I see it has now been activated. Issue resolved. Cheers! :)

ace674

My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.

Jae

Quote from: ace674 on January 09, 2017, 11:26:15 AM
My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.

You better wait for more time to get your problem resolved, with or without "pro", your server will work.

Sandeep

Quote from: ace674 on January 09, 2017, 11:26:15 AM
My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.
please mention the ticket no. so we can check it

Zanadu

Je parle français ''Made in Québec'', sometime Alien :-) and I try to perform my english. I learn by myself for fun & curiosity. Hope I can help you & you can help me.

ace674

Quote from: Jae on January 09, 2017, 11:46:04 AM
You better wait for more time to get your problem resolved, with or without "pro", your server will work.

I have waited for 4 days. They were very responsive at first, they asked me to send them server details, I did. Anyway, it was CWPro and now it is not, so what else can I do.

Quote from: Sandeep on January 09, 2017, 03:26:29 PM
please mention the ticket no. so we can check it

There was no ticket number, I sent it via the contact form and got a reply through e-mail.

Zanadu

Quote from: ace674 on December 22, 2016, 09:13:04 AM
Hello,

I have paid for a copy of CWPro and have not received any instructions on how to activate, I have paid for a full year. Would you be able to advise how I activate it on my server please? If it is not ready yet, could I have the payment refunded? Regards.

Me too no mail, but I think is activated

CWP info -- CWPpro version: 0.9.8.133
Je parle français ''Made in Québec'', sometime Alien :-) and I try to perform my english. I learn by myself for fun & curiosity. Hope I can help you & you can help me.