Roundcube - cannot connect to storage server

[imtom]

I have updated my mail server using the CWP Mail MAnager, now my email was working properly, so I started getting the error cannot connect to Mail Storage server, as per other forums I saw this error and it said to yum uninstall dovecot, so I did and I reinstalled it, I am still getting the same error , I have already restarted the services and nothing is working.

Any suggestions would be greatly appreciated.

Thanks
Tom

[Sandeep]

check the sql details for roundcube

[imtom]

Thanks for the reply Sandeep, I couldn't find anything so I reran the Mail Manager, now I come up with this error:

Starting Dovecot Imap: doveconf: Fatal: Error in configuration file /etc/dovecot/dovecot.conf line 139: Unknown setting: managesieve_max_line_length
[FAILED]

Remember I uninstalled and reinstalled dovecot -- so is there something I should do with that line?

[Sandeep]

remove dovecot

yum remove dovecot

and then reinstall it by this command

yum install dovecot

see if your problem is resolved now or not

[imtom]

Sandeep, that worked thanks, however now the pop3 doesn't know the login passwords...meaning if I go through RoundCube it tells me login incorrect, so I tried from my smartphone using aquamail and same thing login is not correct...is there anyway to back up email and reinstall everything?

[Sandeep]

you can backup /var/vmail and do the necessary reinstallation

[Jamshed Datori]

remove dovecot

yum remove dovecot

and then reinstall it by this command

yum install dovecot

see if your problem is resolved now or not

An old post but I have the same issue.

I followed your above instructions but failed. Any solution?

I am using the latest version of CWP 6 (0.9.8.419)

[studio4host]

uninstall is not a good idea, you should check where the issue occurs and what is the exact issue, you can do that by simply checking rouncube logs
http://wiki.centos-webpanel.com/service-log-paths

[Jamshed Datori]

uninstall is not a good idea, you should check where the issue occurs and what is the exact issue, you can do that by simply checking rouncube logs
http://wiki.centos-webpanel.com/service-log-paths

Evan from CWP team was kind enough to resolve the issue. He said that I deleted the localhost entry from /etc/hosts file while I did not.

I think this happened due to change of hostname and I hope it will be fixed in upcoming updates.