Migration from cpanel

[pixelpadre]

Migration is not going well and theres not a lot of documentation out there, especially, no video.

I'm not clear on the exact procedure.  Here's what I did.

Full website Backup in cpanel at current host.
Downloaded to my desktop, changed filename to cpmove-scanmyid.tar.gz
Uploaded to home folder with file name cpmove-scanmyid.tar.gz
Went to cpanel migration and selected cpmove-scanmyid.tar.gz and typed in scanmyid in the account username box

RESULT:
A new folder in home dirctory with name of backup-6-21-2015.  Inside that was a structure of:

   
• homedir
• -------public_html
• ---------------------all of my files

No database files were constructed or users. And no user account was created for scanmyid even though at the end of the migration process I was asked to create new account from restore.

And now when I try to add a new user account I keep getting an error informing I cannot use capital letters even though I am not.

[hostprairie]

Hey at least you got your files to upload. I cannot even get mine to upload.

[Administrator]

you can't change cpanel backup file name, if you do that than it will not work, you file name must be exactly correct generated by cPanel.

[pixelpadre]

Account Migration from cPanel
Account Migration Instructions

This feature will restore cPanel backups if in one of the following formats:

cpmove-{USER}.tar.gz
Example account test: cpmove-test.tar.gz

The files must be in one of the following directories on the server: /home
You must upload the file to one of the above directories before you can use this feature.
cPanel migration module will restore files from public_html folder, mysql databases and mysql users.