DNS Redirection problem for xxx.com with www and without it

[netuser01]

Hi,
I tryed renew SSL
Has anyone had a similar problem?


without www and with www point to the same IP

[cloud]

Same problem here all our websites are showing Connection not protected message. ANy one have any solutions

[mrnovo]

Same problem since 31 Jan

[iraqiboy90]

it's a DNS misconfiguration you have somewhere.

on your pc, do this with cmd:

Code Select Expand

nslookup xxx.com

Does it show the correct IP for the website?

[mrnovo]

It was a firewall issue on ISP side.

[Edwin]

I also having the same issue. CWP Pro is latest version. All updates installed.

[Edwin]

Solved 
Firewall issue.

[puerari]

Hello!
How to solve it?
It was needed to disable firewall to renew the certificates.
Auto renew will not work.

[mrnovo]

Hi,

In my case it was a firewall issue but not in server on ISP side.

I've asked ISP to check firewall settings and they have fixed it.

[puerari]

My case is in CWP firewall
443 port is open for In and Out

[overseer]

Another pitfall for renewing certificates is if you have your web server (apache or nginx) set up to 301 redirect HTTP to HTTPS requests. You need to disable this temporarily while you renew your certificates. LetsEncrypt needs to connect to the server via standard port 80 (HTTP) for the renewal process to complete successfully.

[webaits]

Another pitfall for renewing certificates is if you have your web server (apache or nginx) set up to 301 redirect HTTP to HTTPS requests. You need to disable this temporarily while you renew your certificates. LetsEncrypt needs to connect to the server via standard port 80 (HTTP) for the renewal process to complete successfully.

Thank you buddy, @overseer. I had 301 redirect from HTTP to HTTPS at NGINX domain conf.
Through IDK till now how do let autossl work in this circumference.

[overseer]

Maybe don't do a 301 redirect to HTTPS; instead do a meta refresh on the HTTP port, forwarding to HTTPS after n seconds.