i installed autossl without www now with www browser says bad certificate

[tiagondelgado]

i installed autossl without www now with www browser says bad certificate. Shoud be normal?

[Administrator]

yes if you don't have an A record for www alias.

[monkeyking]

I have the same issue. I can't add A record because www already cname. I keep getting error. How do you add the A record?

[monkeyking]

I have to delete the CNAME and then it allowed me to create the A Record for www. By the way, why is the default template not use A Record but CNAME. This is confusing for beginners like myself. I would think because CNAME was used then it must be the right way.

Oh because I created the ssl certificate so many times now I have to wait a week before I can create it again. I am stuck for 7 days. A big lesson not to use the auto ssl option when creating new domain. Editing DNS with all the correct records first before create ssl cert.