Author Topic: CWP Pro: User accounts are locked  (Read 513 times)

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CWP Pro: User accounts are locked
« on: December 11, 2018, 08:28:48 AM »
Hi guys,

After the latest update, 0.9.8.748 all the user accounts on all my CWP powered servers (I have 4 servers running CWP Pro), are being locked for reaching the maximum number of failed logins.

I've tested several accounts, from different IP addresses, and all have the same issue. I've rebooted the server, restarted firewall, triggered a manual cwp update, but the issue is still present.

The admin panel is working fine, and the ip addresses I've tested are not blacklisted.



Any ideas?

Thanks!

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Re: CWP Pro: User accounts are locked
« Reply #1 on: December 11, 2018, 10:39:29 AM »
Same problem  ???

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Re: CWP Pro: User accounts are locked
« Reply #2 on: December 11, 2018, 10:45:51 AM »
You can also disable this protection from admin -> Security -> User Login Segurity

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Re: CWP Pro: User accounts are locked
« Reply #3 on: December 11, 2018, 10:50:01 AM »
I've disabled login security, purged all existing blocked ip's and enabled security again, and the issue is solved.

Thanks josemnunez for the hint!

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Re: CWP Pro: User accounts are locked
« Reply #4 on: December 11, 2018, 11:08:49 AM »
You can also disable this protection from admin -> Security -> User Login Segurity

Thanks  ;)

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Re: CWP Pro: User accounts are locked
« Reply #5 on: December 11, 2018, 12:01:48 PM »



but why should I deactivate this protection?

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Re: CWP Pro: User accounts are locked
« Reply #6 on: December 11, 2018, 12:02:57 PM »
With only activate and deactivate a small bug is corrected, you can leave activated after this

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Re: CWP Pro: User accounts are locked
« Reply #7 on: December 11, 2018, 12:40:21 PM »
Status: No is to disable or Yes is to disable? I have the same issue but mine was set to No to begin with. I am confused.

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Re: CWP Pro: User accounts are locked
« Reply #8 on: December 11, 2018, 01:34:20 PM »
I've switched it from no to yes, and after saving the accounts get unlocked. Honestly, I didn't tried to login using bad passwords, to see if the IP gets blocked after X failed logins, but I will test and get back.

cheers

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Re: CWP Pro: User accounts are locked
« Reply #9 on: December 11, 2018, 03:23:34 PM »
Status: No is to disable or Yes is to disable? I have the same issue but mine was set to No to begin with. I am confused.

I just toggled it from NO to YES. The user panel login screen appeared and I toggled it back again. It's working.

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Re: CWP Pro: User accounts are locked
« Reply #10 on: December 11, 2018, 03:24:23 PM »
You can also disable this protection from admin -> Security -> User Login Segurity

Thanks. Its working.

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Re: CWP Pro: User accounts are locked
« Reply #11 on: December 11, 2018, 05:06:00 PM »
I got rid of the access denied by following these instructions but NOW it won't let any user log in to their user panel... HELP

Just says "incorrect access"

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Re: CWP Pro: User accounts are locked
« Reply #12 on: December 23, 2018, 10:26:07 AM »
Hi,

Trying to login to user control panel I get the "incorrect access" message.

I can login to admin control panel all OK

Could anyone point me in the right direction please?

Many thanks and kind regards

HTA

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Re: CWP Pro: User accounts are locked
« Reply #13 on: January 21, 2019, 11:55:08 AM »
I also seem to have this problem, it always says "incorrect access" when someone is logging in, I checked the ajax file that processes the login request and it just shows blank page? Whats the problem? I'm using cwp pro and can any admin advice regarding this? It seems to be a major bug.

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Re: CWP Pro: User accounts are locked
« Reply #14 on: January 21, 2019, 02:14:38 PM »
Hello

what is the status of the security module from the admin

Security -> User Login Segurity