Author Topic: Useraccount change password not working  (Read 387 times)

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Useraccount change password not working
« on: July 12, 2018, 06:18:41 AM »
I changed the password from web panel and still my user account new password is not working.

any idea?

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Re: Useraccount change password not working
« Reply #1 on: July 12, 2018, 12:41:26 PM »
change it using ssh and try again.

Log in using ssh as root.
Then su username
then passwd

Enter the new password twice and try if this works.
And are you sure your are trying to login to the user control panel and not the admin one?

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Re: Useraccount change password not working
« Reply #2 on: July 13, 2018, 01:32:39 PM »
the best would be that you don't use special characters as this could cause an issue.
Try using only a-z A-Z 0-9 combinations  or something like this
https://www.random.org/passwords/?num=5&len=12&format=html&rnd=new
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Re: Useraccount change password not working
« Reply #3 on: July 14, 2018, 07:14:13 AM »
change it using ssh and try again.

Log in using ssh as root.
Then su username
then passwd

Enter the new password twice and try if this works.
And are you sure your are trying to login to the user control panel and not the admin one?

I tried it says user doesn't exists


the best would be that you don't use special characters as this could cause an issue.
Try using only a-z A-Z 0-9 combinations  or something like this
https://www.random.org/passwords/?num=5&len=12&format=html&rnd=new

I tried this to but not working

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Re: Useraccount change password not working
« Reply #4 on: July 14, 2018, 06:47:23 PM »
Hi sorry,

the users created by cwp have no shell default.
You should do this:
Login as root using ssh
Code: [Select]
passwd user
And enter a new password twice.

Can you confirm that htis works?

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Re: Useraccount change password not working
« Reply #5 on: July 15, 2018, 06:53:12 PM »
Hi sorry,

the users created by cwp have no shell default.
You should do this:
Login as root using ssh
Code: [Select]
passwd user
And enter a new password twice.

Can you confirm that htis works?

I was able to change the password but when I try to login then same error like before

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Re: Useraccount change password not working
« Reply #6 on: July 15, 2018, 06:54:41 PM »
can you post hte login url?
mask the domain by using domain.com

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Re: Useraccount change password not working
« Reply #7 on: July 15, 2018, 06:56:09 PM »
can you post hte login url?
mask the domain by using domain.com

domain.com:2082

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Re: Useraccount change password not working
« Reply #8 on: July 15, 2018, 09:07:03 PM »
very strange. Don't know how to fix it then :(

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Re: Useraccount change password not working
« Reply #9 on: July 16, 2018, 06:15:59 AM »
domain.com:2083

Tell me what error exactly you are getting.